I've subscribed to a couple of AI SDR services and they've done more harm than good. So I thought "no way can we have bots for AEs." But, now I may be worried after seeing this. Apologies if the link doesn't work. See post below
Adam's post:
In the last 48 hours, our AI sales rep has handled 80 prospects, delivered 19 demos, sent 6 people SOC2 docs, and gave custom pricing to 2 enterprise accounts. Here’s how our first AI sales motion works:
Last week we downsized RB2B ($5.5m ARR) from 5 to 3 FTE.
One of the roles we eliminated was an Account Executive.
Why? Because our “sales-assisted PLG” turned out to just be PLG.
Meanwhile, a year ago we made an early bet on Fin.
I wanted RB2B to be a huge free offer, but I was terrified of the support burden.
Fin wasn’t great a year ago. It was answering things incorrectly, humans had to get involved over 75% of the time.
Over time, Robb has willed it to resolving over 70% of tickets correctly, with no human intervention, declared by the user!
That is bananas!
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https://www.linkedin.com/posts/retentionadam_in-the-last-48-hours-our-ai-sales-rep-has-activity-7344075739731763203-vsTq?utm_source=share&utm_medium=member_desktop&rcm=ACoAABd-rnQBsE4RogJe-sOvh4huuiHkrNOCqqc In the last 48 hours, our AI sales rep has handled 80 prospects, delivered 19 demos, sent 6 people SOC2 docs, and gave custom pricing to 2 enterprise accounts. |...
In the last 48 hours, our AI sales rep has handled 80 prospects, delivered 19 demos, sent 6 people SOC2 docs, and gave custom pricing to 2 enterprise accounts. Here’s how our first AI sales motion works: Last week we downsized RB2B ($5.5m ARR) from 5 to 3 FTE. One of the roles we eliminated was an Account Executive. Why? Because our “sales-assisted PLG” turned out to just be PLG. Meanwhile, a year ago we made an early bet on Fin. I wanted RB2B to be a huge free offer, but I was terrified of the support burden. Fin wasn’t great a year ago. It was answering things incorrectly, humans had to get involved over 75% of the time. Over time, Robb has willed it to resolving over 70% of tickets correctly, with no human intervention, declared by the user! That is bananas! ——— All Robb and I have been...
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