Deal Story

jephboird closed a deal for $45k to the Information Technology department

This was a long time customer for my company that had actually reduced the amount of services they had with us throughout the years due to poor experience with services. The IT Director had a vendetta against us and got us out as soon as he could. There was finally a change in management that opened the door back up for my company and once I was assigned as the Account Executive, was able to connect with both the new IT director as well as the assistant IT director. My first in person meeting with them was in the summer of 2018 where we kind of laid the ground work to get back to be a trusted vendor of theirs. Took about 12-16 months of negotiating, most of which was pretty simple as they were very transparent and wanted to leave their current vendor anyway because of pricing and account management issues. We got executive sponsorship from the CFO during one of our meetings where we ran into him in the hallway and he told us how he wanted to resolve this quickly and leave their carrier so we knew we had it in the bag. I actually only waited until January to send for signature because I had already hit quota for 2019 so it wasn't going to help my numbers much and figured it'd be good to get the year started on the right foot, especially since it was 50% of my quota for the year.

20
CuriousFox
WR Officer
3
๐ŸฆŠ
Major win when you start over to reestablish trust ๐Ÿฅ‚
Fenderbaum
Politicker
3
Retired Choirboy๐Ÿช•
Congrats! @jephboird
TheDeplorable
Politicker
1
AE
Congrats! @jephboird a lot of patience here it sounds like
jephboird
Fire Starter
1
Account Director
Thanks, it did take some time to show them the value in coming back to us for their services, and working with vendors to get the best price. They ended up sending us a copy of their invoice a few months after we launched the project and we saved them about $20k/month. So frustrating knowing I could've pumped the numbers a bit.ย 
paddy
WR Officer
1
Director of Business Development
Atta baby
jephboird
Fire Starter
1
Account Director
And we're actually working on a deal for these existing 50+ sites to add "strategic" products for each so I can actually book this is another $50k for this year towards quota attainment, even though customer doesn't see an increase in price. Gotta love conversions!
sugardaddy
Politicker
1
๐Ÿฌ
Congrats! @jephboird
looper1010
Celebrated Contributor
1
Solutions Specialist
Great job! Patience is a virtue!
PaleMoon
Good Citizen
1
BDR
Congrats! @jephboird
mrosales
Politicker
1
AE
Congrats! @jephboird
Ryscott0317
Politicker
0
Cloud Specialist
Well doneย @jephboird! Nothing like winning back old business, the best and most subtle โ€œI told you soโ€ out there.
CFandango
Executive
0
Account Executive
Congrats! @jephboird
Kinonez
Celebrated Contributor
0
War Room Enthusiast
Congrats! @jephboird way to go!!
ragnarlothbrok
Politicker
0
Key account manager
Congrats! @jephboird
sellingsellssold
Politicker
0
SDR
Congrats! @jephboird
Hosshead
Opinionated
0
Retired
Awesome job!
Maximas
Tycoon
0
Senior Sales Executive
Congrats!
Diablo
Politicker
0
Sr. AE
Congrats! @jephboird
CadenceCombat
Tycoon
0
Account Executive
Good job!
Kosta_Konfucius
Politicker
0
Sales Rep
Congrats! @jephboird
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