thesaaspreneur profile picture
thesaaspreneur profile picture

thesaaspreneur

Product Growth Associate

Fire Starter

Outreach vs Salesforce Reporting

I have been talking to a some SDR managers to understand their appraoch towards reporting better and what could be improved and realised that a lot of companies prefer outreach reporting whereas some love the custom dashboaring of salesforce and prefer to stick to it. What are your thoughts on which approach is better and why?


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10 comments

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Mr.Pickles
Arsonist
3
Sr. Customer Success Manager
I can't tell what's best or such but I've used both and here's my take:

OR is great when it comes to dialing and bulk creation. When it comes to time zones is kinda fucked up but overall the reporting and the filter option are some of the features that stand out. Outreach is friendlier and works fine. When it comes to SF this is the rolls-Royce of CRMs - strong, compatible, spooky language all the time and total user-unfriendly. 

now, if you combine both, you have (IMO) one of the strongest combo breakers ever! SF will have the reporting and the opps follow up while OR is the right tool to dial and send on-the-fly reports. 
thesaaspreneur
Fire Starter
1
Product Growth Associate
This is really insightful. Thanks a lot.
Mr.Pickles
Arsonist
0
Sr. Customer Success Manager
you're very welcome
cifu
Opinionated
1
SDR
this is great. I dont like SF because of the "unfriendliness" but is stronger over HS and Frontspin - depending on what you want to accomplish, SF is like killing a rat with a tank. 
Mr.Pickles
Arsonist
0
Sr. Customer Success Manager
x2
CuriousFox
WR Officer
2
🦊
I have only used SFDC but I stand behind it.
cifu
Opinionated
1
SDR
I like SF when it comes to reporting exclusively. 
Mr.Pickles
Arsonist
0
Sr. Customer Success Manager
Yeah - without dialer is painful. 
Businesscasual
Politicker
0
Account Executive
Salesforce gives you some great analytics on opportunities, closed % and account analytics. Outreach imo goes deeper into analytics like what prospecting campaigns are actually working and is way easier to pull the info. I agree with Jackywaky, both outreach and SFDC together is the best bet for analytics
DungeonsNDemos
Big Shot
0
Rolling 20's all day
Outreach is all I’ve used but it’s been great

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