Outsourced SDRs

Has anyone used outsourced SDR services like Sales Honey, Predictible Revenue, etc.? Any recommendations?

๐Ÿ‘จโ€๐ŸŒพ SDR
11
Heisenbum
Big Shot
8
Senior Account Executive
I used to be an outsource SDR. Its not good for stuff like complex tech imo, but for more generic services like HVAC, security, or widgets, we made our clients a lot of money.
jefe
Arsonist
5
๐Ÿ
Haven't done it, but I've never heard of anything like this actually working.
RandyLahey
Politicker
4
Account Executive
Wanna take like 30 seconds and type out a second sentence? Context? Segment?
oldcloser
Arsonist
3
๐Ÿ’€
I canโ€™t. Besides, nothing says predictable revenue like outsourced SDRs.
RandyLahey
Politicker
2
Account Executive
I'll take red flags for $200 Alex.
CuriousFox
WR Officer
3
๐ŸฆŠ
Your mother's a whore Trebek
TennisandSales
Big Shot
3
Head Of Sales
yes ive had experience with this.
I was not a huge fan. There were lots of meetings booked but not alot of quality meetings.
then the long term didnt really pan out.

there was a lot of hand holding to get the team up and running and then when we stoped the contract we had to start over by bringing in an in house SDR.

we should have just started by bringing in an SDR, the investment would have paid off better in the long term.
salesjoe
Opinionated
3
AE
Depends on how new of an organization you are with. We used them as a 2-year-old company and I thought they were terrible. Like bad. But I have heard better things with more established companies. They just didn't understand the value prop and I wasn't able to train them so the volume + effort on their end didn't translate.
New company = no goEstablished = I'd try?
1
Thanks. Which firm did you use?
Gasty
Notable Contributor
2
War Room Community Manager
Not yet. Why do you want to do this though? Any reason?
medhardwaredr
Politicker
2
Director of Sales NA
By far hardware is the way to with outsourcing sdrs in my experience. Even then itโ€™s almost never easy
noname123
Politicker
1
noname
Recommendation- avoid that shit. SDRs only lead to- no budget, no timeline, no project, no management approval and long sales cycles that deals will fall apart at a nigh higher rate. Hiring a 3rd party company that doesnโ€™t know your products super well and is costly would not be my move. I would spend the money on Google ads or LinkedIn marketing or a part time marketing resource to build tons of blogs, LinkedIn posts, and help drive brand recognition.
Sellerguy
Opinionated
1
Sellerguy
They suck. Have tried multiple at different companies selling to completely different verticals. Here are the main issues:

1) No matter how hard we tried, we couldnโ€™t get them to understand our ICP. Fed them specific titles of ideal personas and still found them blasting to adjacent roles with zero - literally, zero results. Not even a, thatโ€™s not my dept but Iโ€™ll intro you to the appropriate one
2) Very few leads/month, as in like 4-5, trickled in. And only a subset of that were booked meetings, with a smaller sliver actually holding and qualified
3) $0 ARR let alone ROI captured.

Tl;dr - stay away if youโ€™re a B2B SaaS company. They will tarnish your companyโ€™s brand and reputation and act as if anyone who responds to an email is worth their weight in gold. Prospect yourself and get to know the people you want to do business with. Why wouldnโ€™t you?
Juancallclose
Catalyst
0
Director
So I'm using one and they're actually good at booking meetings. The issue is, there is NOOOOOOO discovery or pain at all. And they use fake AI images and personas to book. Then, they don't mention that my AEs (who are far uglier than the AI personas) will be handling the meeting, setting my AEs up for failure. Sweaty IT guy (and they're 90% male) is pissed and won't open up and basically feels lied to.
What can I do
17

In-house or Outsourced BDRs

Discussion
20
In-House of Offshore?
87% In-House
7% Offshore
6% Robots are the future!
131 people voted
14

Outsourced SDR/ BDR/ LeadGen Firms

Question
14
16
Members only

My company outsourced the sales team

Advice
32