Outsourcing inside sales?

Hi War Room fam, I have a SaaS startup with a relatively small sales team & have been considering outsourcing inside sales in order to free up time of the current reps to focus on closing (they have been doing full desk).


Any thoughts or recommendations on companies to look at that book appointments for you? We're targeting high level marketing execs at enterprise brands & agencies in a competitive market, so we need a service that will be able to handle objections/probe the right questions to get a meeting.


Thank you!

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9
paddy
WR Officer
1
Director of Business Development
If you're looking for sheer volume then outsourcing isn't a bad idea but you're going to end up with more unqualified junk from what I've seen.
CaneWolf
Politicker
1
Call me what you want, just sign the damn contract
NO NO NO NO NO NO. This does NOT work.
youKNOW
Politicker
0
Sales Manager
We've tried doing it with limited to no success. I don't remember the specific issue, but I do remember there was a huge data need and a pretty big churn on the callable names. I'm curious about what other people say though since I don't think we had a huge commitment to it.ย 
msp_sales
Opinionated
0
Full Cycle Sales
Iโ€™ve always believed that Inside Sales is all about the database. Itโ€™s not something that any human with any old information can do well. The better the database, the more effective the calls. Iโ€™d only consider outsourcing my appointment generation if I believed they had a better database than mine. In 6 years, Iโ€™ve never found one.
AnchorPoint
Politicker
0
Business Coach
This really depends upon industry and product offering... personally, I have never had success in this area.
Gottapumpthosenumbers
Opinionated
0
Biz Dev
Similar to what others have said, I've only ever seen this work in an inbound lead environment - never in a cold outreach sales structure. I'm curious, why are you leaning this direction instead of hiring some seasoned SDR's and/or a potential SDR leader?
Ozz
Politicker
0
Account Executive
What's your budget? An inbound SDR should be able to handle this no problem.ย 
Beans
Big Shot
0
Enterprise Account Executive
Terrible idea.

Build your own team who actually care about your success.ย 
CuriousFox
WR Officer
0
๐ŸฆŠ
Don't do it.
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