Sooo need some help. We have recently implemented a new prospecting tool at our company and I'm in the pilot group for it, so I am expected to use it and tell everyone how great it is so they can make a case to buy more licenses. the only drawback I see with this tool is automated emails. are automated emails really the way to go?! I get way more responses when I personalize an email, though I know it takes significantly more time. thoughts??? success rate with automated tools realistically?? help !!!