Practice empathy when you can

Like the title says, shits rough lately. 2/3 of my sales team got the rona, along with some support staff and it's hard to do certain things logistically with people sick.


I had a call with a Canadian company who basically said his Q1 is caput because of govt restrictions. Before I said anything the product, fit or needs, I said "I'm so sorry to hear that, what does this mean currently for your event plans and is there anything I can do to help? " he proceeded to say that due to restrictions, he'll have nothing on the books for months and his suppliers have backed out. Fortunately, some losses are subsidized by the govt as well.


He did say he's going to have a great 2023 though in typical French Canadian banter. Overall, he's a good guy and the industry is going through a hard time, but he did say that after he submitted an rfp, he liked what he saw and would like to move forward restrictions permitting based on his time line.


All this is to say is that covid is still fucking shit up in certain people's lives and industries and putting yourself in your prospects shoes may not get you an immediate sale, but you'll likely be viewed far more positively than your competitors.


P.s, I hope this doesn't read like a LinkedIn shit post, it's just a thought based off the current circumstances we're in.

๐Ÿ™ Mental Wellness
๐Ÿ“ฃ Demos
๐Ÿฆ  COVID-19
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poweredbycaffeine
WR Lieutenant
5
โ˜•๏ธ
If only people took advantage of the free solutions that would have prevented current circumstances...

Anyways, great point: empathy goes a long way, and that prospect is more likely to work with you if they know you are a good person to deal with when times are tough.
Sunbunny31
Arsonist
2
Sr Sales Executive ๐Ÿฐ
Yep, good reminder.ย  ย  We live in interesting times, that's for sure.
Wellss
Tycoon
2
Channel sales
Good message! It's so easy, especially with pressure from upper management, to just push & push to get the deal across. When not many people are showing empathy these days, it sure makes the ones who do stick out.
CuriousFox
WR Officer
1
๐ŸฆŠ
Empathy, kindness, compassion, and humor have brought me this far in life.ย  A very nice reminder friend. ๐ŸฆŠ
Blackwargreymon
Politicker
1
MDR
Good message! It's so easy, especially with pressure from upper management, to just push & push to get the deal across. When not many people are showing empathy these days, it sure makes the ones who do stick out.
GlassSlinger
Opinionated
0
VP Sales
Good topic, the struggle is real.ย ย 
MR.StretchISR
Politicker
0
ISR
Again, double check your contract language about working for a competitor before you try. Some companies have very strict rules about that. There are a ton of good interview prep threads in here, and when you do get the job there are also a shit ton of onboarding threads!
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Practice Practice Practice

Question
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Would love some good tips on first actions you all take after a prospect gives you an objection

Question
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