Problem Client

What do ya'll do about a problem client? My most important client is consistently a pain in the ass. There is nothing I can really do to make them happy- they just move to the next thing. Since they are a big part of my business, it can make my days suck. They're not really into going out for drinks to break the tension either.


Any thoughts?

👑 Sales Strategy
2
DungeonsNDemos
Big Shot
1
Rolling 20's all day
How much can you schmooze them outside of drinks? Find out what they like. If you're in a stuck territory and can't expand your customer list, then it is important what your long-term goals are and if this customer will be key to achieving them. 

Also, if you're able to offer helpful suggestions/advice/bring new clients to them outside of your duties that would make their life easier as your specific contact that would probably help you... unless they are a narcissist and don't care.
Cornholio
Opinionated
0
Account Executive
Good idea- I am trying to diversify enough to get to a point where they don't matter. 
CuriousFox
WR Officer
1
🦊
Chances are they won't be happy with anything. Keep doing what you're doing and continue closing their business.
Cornholio
Opinionated
0
Account Executive
Agreed
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