What are some questions you need to know after exchanging NDA's and agreeing to do work with a new customer? Go......
FranchiseSalesQB
Questions For New Customers???
0
This is really, really general...
I guess, baseline you need to know who's who on each other's teams. Where do you go for contract conversations? Who are your end-users? Who needs to be involved in things like implementing solution X.
I guess, baseline you need to know who's who on each other's teams. Where do you go for contract conversations? Who are your end-users? Who needs to be involved in things like implementing solution X.
Thank you for your feedback.
Do you mean with a prospect not a customer? And what to ask in order to start a dialogue? If a prospect then I would ask revenue, company size, decision process (who, in house or with parent company), stucture, growth plans, budget for change, etc. Also a host of other question depending what product you sell and what you need to know to make them a customer.
+1 for @Coffeesforclosers
I mostly need to know what exactly they do and where they do it, loss history, payroll, potential issues they're facing, financials, how they are addressing "x" (rn it's the renewed focus on environmental regulations, contractual compliance, federal infrastructure spending....).
I mostly need to know what exactly they do and where they do it, loss history, payroll, potential issues they're facing, financials, how they are addressing "x" (rn it's the renewed focus on environmental regulations, contractual compliance, federal infrastructure spending....).
I like it, thanks for the feedback.
So a prospect/customer has agreed to work with said company to work an a project and price and time are being discussed, what more would need to be known?
Well let's start on how did they hear of your company and what is is their expectations from you and from the partnership
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