let me set the scene: Mr. customer (let's call him "Richard Head" ๐) asks for a quote 18 months ago. I (foolishly) agree and send it to him. The bastard proceeds to ghost me (yes, I now accept responsibility for this). I spent weeks and months doing the ghostbuster dance whilst I called and emailed, cursing my stupidity but I got over it, left him for dead and moved on (although I thought about making a vodoo doll).
Today one of Dickโs biggest competitors posts on social media about 2 x 6 figure solutions they purchased from us. Dick emails me hours later asking for a quote for the same solution his competitor posted about on social media.
So, savages! Bear in mind that Dickโs money is as good to me as anyone elseโs. I have ideas about how to respond to Dickโs email (and NONE of them involve sending a quote) but I want to hear how YOU would
react/respond to Dickโs email!
Especially interested in CuriousFoxโs input ๐.ย
UPDATE: Richard & a colleague of his jumped on a video call with me. It seems there actually is legitimate interest. I will not be holding my breath but there is potential for a few 6 figure deals here.
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