Nobody really cares about how a strangerโs day is. I sure donโt. Iโm a lot of thangz but a saint I am not. ๐คทโโ๏ธ
CuriousFox
WR Officer
8
๐ฆ
Depends on the relationship you have cultivated with them.ย
Diablo
Politicker
5
Sr. AE
Everyone has a lot going in their life to care about someone else ๐
poweredbycaffeine
WR Lieutenant
5
โ๏ธ
This is some LinkedIn-level quality bullshit.
Fun fact: no one cares about anything other than themselves. Most behaviors we engage in are to further our interests. Even if some people don't realize their behaviors will never meet their end goal, they continue to do it. Selflessness is a self-perpetuated virtue that is rare to genuinely exist.
Sunbunny31
Politicker
4
Sr Sales Executive ๐ฐ
Eh, I use it as a gauge to sort how the call will go and the tone I should take.ย If they're friendly and chatty, I'll need to reel them in, but at least they won't bite my head off.ย If they are curt, I will keep it businesslike and efficient and drop any idea of stupid jokes.ย ย Upfront pleasantries are my barometer.
TheNegotiator
Arsonist
2
VP of Sales
Exactlyyyy. A salesperson who fails to pay attention to a single word the customer says (or doesnโt say) or any of pitch/tone/demeanour etc is just giving up valuable data that can be used to progress a deal.
Amateur mistake.
TheNegotiator
Arsonist
3
VP of Sales
Customers donโt care about my day, true enough.
But they usually ask because we ask first. And we ask for good reason
If youโre having a bad day or a lousy week, it may be a badย time for me to try and upsell or close.
So idgaf if they want to know about my day, but the question has a place in the conversation.
GDO
Politicker
2
BDM
Nobody cares IMO. It s just an exchange of meaningless words.ย
TheOverTaker
Politicker
2
Senior Account Executive
that is just something to say in between hello and getting down t bizness
Fenderbaum
Politicker
2
Retired Choirboy๐ช
Nobody cares.
PleaseAdvise
Executive
2
Account Executive
Feels weird to not ask how someone is doing. And maybe they open up about something going on in their life (kid is sick, car broke down, cat died). If you can relate, and sympathize- thatโs a way to build relationships
hitman
Contributor
1
CRO & VP of Sales
Defiantly ask, part of finding the need. This is more for the sales people that have a tendency to take over the conversation and talk about themselves when a customer asks how theyโre doing. Or they start bragging about how much money they make. (It happens all the time)
jefe
Arsonist
2
๐
People think it's more polite to dodge a call when they don't want to buy instead of just saying no. Prospects are dumb
hitman
Contributor
1
CRO & VP of Sales
By the 3rd voicemail I usually want to say, โIโma big boy, I can handle a no.โ lol
jefe
Arsonist
1
๐
If you ever do that, you have to tell us how it goes!
SaaSyBee
Politicker
1
Founder
Eh, they probably don't care, but pleasantries are a thing people like I guess
FinanceEngineer
Politicker
1
Sr Director, sales and partnerships
nobody cares, it's just about the easiest way to get someone on or off of the phone.
17 comments