Rules Do Not Apply

I find that successful sales pros find ways around everyday life obstacles that others let control them. For example: "It is our policy to not do that" Why? "It's our policy." Most accept it. However, the sales pro continues to probe... Why is that your policy? "I don't know" Ok, who can I talk with that does know?


What are other examples outside of your business?

🐱 Off-Topic
5
funcoupons
WR Officer
4
👑
I think salespeople are just way more comfortable with conflict and programmed to never take the first offer or a "no" as a final answer. 
AnchorPoint
Politicker
0
Business Coach
Great point.
Captain_Q
Arsonist
0
Sr. Account Executive
If you're in sales and quit after the first "no" you should prob head down to marketing...
CadenceCombat
Tycoon
0
Account Executive
Well said
Savagedoge
Tycoon
1
Account Executive
I agree, I guess it comes with the skill of diving deeper and focusing on the solution to obstacles. 
another example is when prospects say we don’t do annual contracts with any of our vendors. I’d ask them why, get to the bottom of the problem and assess the issue.
Woody
Politicker
1
Business Development Executive
In my first job there was a company tradition of steeling no soliciting signs as trophy's. 
Captain_Q
Arsonist
1
Sr. Account Executive
Did you not see the sign that sales no soliciting?  No, I did, but I am not here to sell you anything, I am just simply here to find out who I would speak with about XYZ.....so I can then solicit them over the phone at a later date....ya jerk!
AnchorPoint
Politicker
0
Business Coach
"I'm not selling girl scout cookies..."
LordBusiness
Politicker
0
Chief Revenue Officer
It depends on the situation. One of my sales pet peeves is sellers who say shit like "I will make sure to keep my client happy" and then they spend all of their time pushing the people in their company to jump through bullshit hoops that are against standard policy just for the sake of keeping a client.  That's bullshit.   Real sellers, are able to have difficult conversations with their clients, and sell them on the value of change and not just try and check the status quo check boxes to "give the client what they want".   
Captain_Q
Arsonist
0
Sr. Account Executive
Unless you're talking to the DM, for the most part, nothing anyone else says even matters.   "Oh, do you make those decisions?"
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