Telehealth_2the_Moon

Director of Business Development

Notable Contributor

Celebrated Contributor

Sales Horror Story: Am I Cursed?

I've begun to suspect that I might have the sales version of the Ring curse attached to me. Not that I pass away (obviously) but that I'm most like the videotape in that prospects will lose someone close to them after taking a meeting with me.

In the last 30 days, 5 different people have lost the following people in their lives within a week or two of our meeting: husband, father, daughter, brother-in-law, and another husband.

In all seriousness, does anyone have any suggestions on wording a condolence message? It's an odd place to be where you can't overdo it since it would seem insincere seeing that I barely know them and don't know the person that they lost, and on the other hand it shouldn't be too short and risk being flippant.

You'd think I'd have practice over these past few weeks, but I have yet to put a message together that seems to walk the tightrope above.

Or is this just something where no email you put together is going to feel sufficient?

👥 Social Selling

9

14 comments

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CoorsKing

WR Officer

7

Retired King of the Coors Knights

That is a horrible set of coincidences lol. Whenever I have a prospect with a loss in the family I typically sent a very short “sorry for your loss, I want to be respectful of your time so please let me know when you are at a position where you are comfortable picking this back up and we can reconvene then”.

Telehealth_2the_Moon

Notable Contributor

2

Director of Business Development

Thanks Sir Coors, that's been the main idea of my messaging so I am glad to know you agree with that approach. I also confirm that they are not enrolled in any automated follow-up messaging.

CoorsKing

WR Officer

4

Retired King of the Coors Knights

Yeah I typically put them on a temporary DNC list so they don’t get blown up by a stray SDR or marketing

funcoupons

WR Officer

3

👑

My god lol, that's terrible luck.

I say something very similar to CoorsKing, keeping it short and sweet since like you said, I don't know them well. "Very sorry to hear that, please take all the time you need and we can revisit this down the line."

I also leave a good note explaining the situation so nobody is bugging them with extra calls/emails.

Telehealth_2the_Moon

Notable Contributor

1

Director of Business Development

For sure, glad to know the approach I've been taking seems to be a good one. Just doesn't feel like it's "enough", but that might just be unavoidable.

funcoupons

WR Officer

2

👑

It's an awkward situation to deal with as a stranger...too much and it's insincere, but obviously you want to acknowledge it in some way. But at the end of the day it doesn't matter - we're the last thing on a prospect's mind if they lose a loved one. As long as we act with class and common sense it's fine.

Sunbunny31

Politicker

2

Sr Sales Executive 🐰

It will never be enough, but it doesn't have to be. Respectful and acknowledging the difficult situation is exactly what should come from you.

ego

Politicker

3

Bartender

Ask if they inherited any money. Might bump them up to qualify for a higher ticket product.

Telehealth_2the_Moon

Notable Contributor

2

Director of Business Development

Always. Be. Closing.

CuriousFox

WR Officer

3

🦊

Dude. Are you death? 🤯

Joking aside, I like what CoorsKing said. A nice short sympathy card.

poweredbycaffeine

WR Lieutenant

3

☕️

Post on LinkedIn: Sick of that certain someone in your life? Want them to go away…forever? Take a meeting with me! It is cheaper than a hit man, more effective than poison, and you just might like what you have to hear about the software, too!

TennisandSales

Politicker

0

Head Of Sales

damn.....i like what @CoorsKing is saying.

Ive done a similar thing. Gotta keep it short and simple.

"wow __ very sorry to hear about you loss. Please prioritize yourself and your family, please reach out when you are in a position to connect again"

Justatitle

Big Shot

0

Account Executive

You either have terrible luck or your prospects are really bad with breakups so they go for this.

CRAG112

Valued Contributor

0

Account Executive

Straight up, could be complete bullshit.

Ever notice how people in specific industries all seem to have the same objections......

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