Savage Discovery call

New client - a referral from an existing client. This is the first Zoom meeting. 

me: "Hi, how are things going?" - nice and open 

client: "My 4 year old granddaughter is in hospital, they're not sure if she's going to make it"

me: "Ah, I'm so sorry to hear that, go and be with her!!"

client proceeds to discuss his granddaughter with me for 15 minutes. Maybe I should become a therapist. 
🏅 Competition
😳 Ethics
☁️ Software Tech
16
Pachacuti
Politicker
8
They call me Daddy, Sales Daddy
Be a person first, than a sales person.
CuriousFox
WR Officer
6
🦊
That's very sad. I'm glad you were a human first. That person obviously needed to talk, and they won't forget your kindness. 
unclespacejam
Politicker
2
ur dad’s brother
So you’re telling me you didn’t get a call on the sched? Wtf
Sunbunny31
Politicker
2
Sr Sales Executive 🐰
Compassion for the win.   
ClutchDeluxe
Valued Contributor
1
asking people for money
We have all got to vent. Thanks for listening
Rallier
Politicker
0
SDR Manager and Consultant
Sounds like you handled it well. Not sure how you could make any type of transition away from that conversation unless they do it first.
Justatitle
Big Shot
0
Account Executive
How do you even respond to that??? 
Diablo
Politicker
0
Sr. AE
Well handled! 
way3sexy
Good Citizen
0
AE
wtf you didnt get next steps? you’re on a pip
CRAG112
Valued Contributor
0
Account Executive
Sounds like establishing next steps has become harder than it needs to be.