We just got a new sales manager and he decided to do some cold calling to put himself in our shoes. I did a cold call roleplay with him and it was yikes - he asked close-ended questions, left dead air after answering a question, sounded unnatural, etc. His actual cold calls were not much better.
In the grand scheme of things, does that matter? He's still getting ramped up so I understand he's a bit rusty and unfamiliar with our talk tracks. Should I instead be focused how well he can lead?