HindsightHarry profile picture
HindsightHarry profile picture

HindsightHarry

Account Executive

Praised Answer
Good Citizen
Contributor
+1

Silence is golden

during a negotiation call today we asked the client for her feedback and she was silent. we sat awkwardly staring at eachother on zoom for fucking 6 minutes and 49 seconds before she told me that the proposal was fucking atrocious. 

what's your longest pause lol 🤓
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17 comments

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LordBusiness
Politicker
4
Chief Revenue Officer
Damn, that’s one hell of an awkward silence. Good for you
CuriousFox
WR Officer
3
🦊
1 minute at most. Southern people generally like to talk and they have ZERO problem telling you when they don't like something. 🤷‍♀️
Executioner
Politicker
1
Business Dev.
LOL did she give you more than that? Or just leave it at that
HindsightHarry
Praised Answer
3
Account Executive
Yah she asked to speak to my manager obviously. “This is Software sales not a fucking super market. Sorry the price is higher now than it was 3 years ago. “ is what I said in my head as she continued to share her disappointment then logged off the zoom.
IYNFYL
Politicker
1
Enterprise SaaS AE
Yeah I wait for them to give feedback first but the longest it’s been was maybe a minute, they tell you to F off and “what’s my price”. You didn’t earn a discount bc you were an asshat to me so take it or leave it
0PercentCloseRate
Politicker
1
Oh boy
One time my girlfriend asked me for feedback and I opted to stay silent. It's been 3 years....does that convert her to an ex-girlfriend?
FattySnacks
Politicker
0
Senior Account Executive
I struggle to hit 2 minutes. Definitely something I’m working on
MCP
Valued Contributor
1
Sales Director
Don’t be premature, let them finish first.
Diablo
Politicker
0
Sr. AE
My longest pause - prospect nodded and agreed to each and everything I spoke about and after the call, he became Mr. Invisible. Caught him after a month on a cold call where he said he was expecting the deal at 20% of the actual price and now I was silent 😬
jefe
Arsonist
0
🍁
Oof. How did you manage expectations?

We always talk about budget and costs early - I don't like tire kickers. 
hh456
Celebrated Contributor
0
sales
Professionally it’s never been more than a minute. Way to stay disciplined. Make them speak first!
MCP
Valued Contributor
0
Sales Director
7 minutes you’re not getting back.
GDO
Politicker
0
BDM
Damn almost 7m. Mine is 2 tops. 
DungeonsNDemos
Big Shot
0
Rolling 20's all day
That's amazing. Maybe use this as a reference point for what not to do?
jefe
Arsonist
0
🍁
That's AMAZING!!

I've had several minute ones many times, but it was in the beforetimes and over the phone. Never had that on a video call.

I tip my hat to you, sir
cw95
Politicker
0
Sales Development Lead
As a Brit that is six minutes too long of silence and awkwardness. We take a minute even just say bye in different ways!
Swand
Politicker
0
BDR
Cuando El cliente se queda en silencio o es porque tiene algo más inteligente que decir o está pensando la forma de cómo insultar  

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