Ace

CEO

Arsonist

Politicker

Valued Contributor

Since pandemic pushing everyone to wfh, many people are of the opinion that all aspects of businesses (at least for software) can be done remotely. How many of you still believe that persona touch goes a long way to close a sales deal?

Which would you rather do?

Attached poll

WFH sales closure In person sales closure I can care less as long as I'm closing

*Voting in this poll no longer yields commission.

👑 Sales Strategy

📈 Closing

12 comments

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CuriousFox

WR Officer

🦊

I've always been remote but I think the positive from the past year is it taught the majority how to do business remotely through technology.

Sure many will want face to face interaction when the time allows, but it's not going to stop me from setting meetings online.

Ace

Arsonist

CEO

I agree. Although I feel, cultivating relationships online is much more difficult which helps with retention of the deals.

Having lunch, drink, etc keeps things more personal

pitchandputt

Executive

Account Executive

Like so many questions, this one depends entirely on context.

Remote selling means many products where sales couldn't be involved are now viable for sales orgs to sell - low ARR/MRR products that can be implemented remotely.

On the other hand, a buddy of mine works with software with a 2-3 year sales cycle that with an average of $2m ARR (plus about $500k-1m for implementation), and the ICP is utility companies with tens of thousands of employees. You bet your ass their salespeople are closing in person.

ARRisLife

Politicker

Account Executive

The silver lining in the last year is the fact that many of our jobs can be done remotely and virtually. I was traveling like 20-30% ish at a time and although I miss going in front of clients, I do not miss the actual aspect of flying and traveling.

It was a nice break this past year because nobody not even competitors could travel. That will slowly fade and although the sale doesn't require face to face, it's how we build better relationships and beat our competitors. So- I think we will see things slowly go back to traveling, though I would love to see clients push back and decline in person pitches for as long as possible!

Ace

Arsonist

CEO

Yesss. Personal touch is imperative in realtion building. A lot of these things are done over lunch and drinks and I don't see a greater replacement for that - unless people stop expecting being pampered lol

beerisforclosers

Politicker

Account Manager

Majority of meetings are going to be hybrid moving forward. I can't imagine many meetings I'm in will have everyone physically present at the conference table. It's going to be interesting to navigate the continued changes!

Ace

Arsonist

CEO

I agree. Hybrid seems like the way to go forward. Its a great balance and gives us the best of both the worlds

funcoupons

WR Officer

👑

I worked a job where meetings were always in person....I found it to be much less efficient and way more annoying than doing everything over the phone, like I do in my current job.

Sure, there will always be some occasions where the prospect is very old school in age or mindset and wants an in person meeting. I'm willing. But I would never go back to a role where the majority of my activities were face to face.

Ace

Arsonist

CEO

I see. Based on lot of comments around here, seems like hybrid is the way to go forward.

youngsmoky

Celebrated Contributor

Senior Account Executive

I'm in the office and yet the only in-person sales I do is at trade shows. I'm in the Zoom room the rest of the time.

We have one person who's remote but it's a special circumstance.

I honestly think (a) we could be fully remote and (b) that our team was more cohesive when we did wfh for a week after the boss got COVID. In person, people are on their phones during meetings. At home they just have to pay close attention for 5 minutes and then back to your own work.

Fenderbaum

Politicker

Retired Choirboy🪕

The times they are a changin'... WFH is becoming the norm.

TheQueenofDiamonds

Politicker

Account Executive

I feel like thia post is made by my manager.No John, I am not coming back to the office. Stop it already

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Ace

Since pandemic pushing everyone to wfh, many people are of the opinion that all aspects of businesses (at least for software) can be done remotely. How many of you still believe that persona touch goes a long way to close a sales deal?

Which would you rather do?

12 comments

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