"Sorry Mr. Customer - This Is Above My Paygrade"

This phrase really grinds my gears.

When I hear this from someone, what I actually hear is them saying "I have no interest in increasing my own paygrade". This is such a cheap way out of a potential conflict.

Grow some balls and make it a part of your paygrade, then maybe you can increase your paygrade!!


Is it just me or do you agree?

๐Ÿ’ฐ Compensation
12
funcoupons
WR Officer
2
๐Ÿ‘‘
You've heard salespeople tell prospects that something is above their paygrade?
SabertoothSales
Valued Contributor
1
Southeast Regional Manager
I hear it from technicians quite frequently.ย 
The product and service I sell relies on technicians to install equipment and often times they decide something is "above their paygrade".
antiASKHOLE
Tycoon
0
Bravado's Resident Asshole
I have, then shortly after that they found their way out of pay in general.ย 
funcoupons
WR Officer
0
๐Ÿ‘‘
I've only heard this used as a joke..."I don't make the federal rules for insurance, that's above my paygrade," that kind of thing. I can't imagine using it in a serious discussion.
antiASKHOLE
Tycoon
1
Bravado's Resident Asshole
Legend has it, that it is STILL above their paygrade.
Kinonez
Celebrated Contributor
1
War Room Enthusiast
The sky is the limit! It's all about the correct mindset in my opinon
AlphaCharlie
Arsonist
1
Account executive
Then get e better pay grade!!
SidFarkus
Politicker
1
Corporate Sales Account Executive
I donโ€™t specifically say โ€œabove my pay grade,โ€ but sometimes I use this to get more information out of a prospect when theyโ€™re asking for the world and I know they arenโ€™t the final decision maker and I can create a bond over being middlemen. โ€œYou have to get this approved from people above you who passed down a list of requirements, just like I have to make a case to get you x/y/z with finance/etc. Whatโ€™s most important to getting the deal done and we can work on that together.โ€ Usually gets them to tell me the one thing thatโ€™s actually needed to cross the finish line and grab a guarantee from them in the process, โ€œif I do this can we expect a purchase?โ€
SabertoothSales
Valued Contributor
0
Southeast Regional Manager
Now this puts a good spin on it, Well done !
Blackwargreymon
Politicker
1
MDR
You've heard salespeople tell prospects that something is above their paygrade?
CaneWolf
Politicker
0
Call me what you want, just sign the damn contract
I say something's above my paygrade when it's an internal or partner conflict and I just want out of that discussion.
Ozz
Politicker
0
Account Executive
Itโ€™s annoying and unprofessional. Should point them in the right direction instead of deflecting.
Beans
Big Shot
0
Enterprise Account Executive
I don't overpromise if I'm unsure I can deliver.

I'll that back to leadership or the team etc etc is my go to.
AnchorPoint
Politicker
0
Business Coach
That is a huge training issue and should not be tolerated.
MR.StretchISR
Politicker
0
ISR
Just finished my Q1 at 152%! Looking to carry momentum in Q2
Clashingsoulsspell
Politicker
0
ISR
Just finished my Q1 at 152%! Looking to carry momentum in Q2
3

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