Deal Story

Sourpatch100 closed a deal for $5.6k to the Support department

This deal was sent to me due to a poor experience with a current rep. There are only two of us at the moment and the future customer didn't want to work with this specific personality. Coming into someone else's work and bad experience is not always comfortable. You have to teeter between acknowledging the consumer's feelings while showing a united front with your teammates. After mirroring the future customer's tone and killing them with kindness I was able to close this business 4-days after inheriting the account.

26
CuriousFox
WR Officer
4
๐ŸฆŠ
Kindness always wins in the end ๐Ÿฌ
InQ5WeTrust
Arsonist
2
No marketing, mayo isn't an MQL
Nice win! Great save.ย 
barney2021
Tycoon
1
Account Executive
Sometimes its best to pass that account on for the good of the company. Well done!ย 
CoorsKing
WR Officer
1
Retired King of the Coors Knights
Congrats! @Sourpatch100
hh456
Celebrated Contributor
1
sales
Good job
DungeonsNDemos
Big Shot
1
Rolling 20's all day
Congrats! That's always a fun* balance but glad you could get to the finish line.ย 
PaleMoon
Good Citizen
1
BDR
Congrats! @Sourpatch100
Fenderbaum
Politicker
1
Retired Choirboy๐Ÿช•
Congrats! @Sourpatch100
sellingsellssold
Politicker
0
SDR
Awesome!!
privateryan
Politicker
0
Director of Sales
Congrats! @Sourpatch100
Executioner
Politicker
0
Business Dev.
Great work @Sourpatch100ย 
sugardaddy
Politicker
0
Head of Sales
Congrats on that win!
ragnarlothbrok
Politicker
0
Key account manager
Congrats! @Sourpatch100
cw95
Politicker
0
Sales Development Lead
Nice! Congrats!
Salespreuner
Big Shot
0
Regional Sales Director
Congrats! @Sourpatch100
Jesterlord
Politicker
0
BDR
Congrats! @Sourpatch100
Swand
Politicker
0
BDR
Congrats! @Sourpatch100
Incognito
WR Officer
0
Master of Disaster
Congratulations ๐ŸŽŠย 
KingShopper
Politicker
0
JF Negรณcios Online
Congrats! @Sourpatch100
SADNES5
Politicker
0
down voters are marketing spies
Congrats! @Sourpatch100ย 
Diablo
Politicker
0
Sr. AE
Congrats! @Sourpatch100
CadenceCombat
Tycoon
0
Account Executive
Well done!
Maximas
Tycoon
0
Senior Sales Executive
Congrats.
12
Deal Story
Sourpatch100 closed a deal for $1.1k
This deal was transitioned to me from a colleague who set the stage for why they needed our solution. When you think of increasing your pipe itโ€™s sounds great but when youโ€™re not the one to start out a...
Say congrats!
Ma
Ca
Fe
+10
16
Deal Story
Sourpatch100 closed a deal for $63k to the service, support departments
This deal was brought in from our partnership team, I was brought in to wrangle the troops as we have an out-of-house expert who helps customers he brings to the table implement a seamless experience a...
Say congrats!
Ma
Ca
Fe
+11
27
Members only
Deal Story
ultraman closed a deal for $1.8k to the Support department
Picked this account up from a colleague who had resigned. To no fault of his own, he promised something that we did not deliver on. I inherited a nonplussed client, but through some work with managemen...
Say congrats!
Ma
Ca
Fe
+23