Spirits Kinda Broken

Hey guys. So I work for a digital marketing company in a hybrid position (I open and close deals). As an opener I basically warm up leads and send them to someone to close, basic stuff. As for the closing side, I only sell to Portuguese speaking business owners (I speak fluently), going through the whole sales cycles and doing customer service for them as well since i am the only that speaks that language.
But anyways, because it's not a common language, I essentially get paid a slightly higher percentage when I close a deal but get no residuals in terms of monthly payments. I do on the other hand get hourly (minimum wage, $15hr) and commission, which as a full time closer you get one or the other, so it's nice for me. 

Here's what's bothering me though. Almost every paycheck I've received, the commission has been wrong. I've done things to make checking and comparing easy, but I feel that I shouldn't have to check every time to make sure I didn't get stiffed. Most recently, I hit a personal record in terms of deals closed in a pay period, which was impressive enough where other closers asked where I was getting leads. Keep in mind I only close in Portuguese and literally everyone who speaks it owns a business lol. But, I was happy about my pr UNTIL I saw my paycheck and noticed I was stiffed.... 

When I brought this up I was told they would compensate a small part of it to make it up but that's about it... Not the whole, agreed upon, amount..... Otherwise I'd have to take it higher up which could cause problems because my opening numbers have dropped due to how many leads I get. 

Maybe I'm just upset about being stiffed, but I feel like I give access to a huge untapped market and do the customer service on top of that so worrying if my pay is correct and having to go out of my way to TRY and get the actual amount, isn't something that I should be having to deal with. 

Sorry for the rant hahaha, but any advice/thoughts are genuinely appreciated.
🧠 Advice
✌️ Growing Pains
💪 Motivation
16
braintank
Politicker
15
Enterprise Account Executive
You have a unique and marketable skill, get the fuck out of there.

They're paying you minimum wage and stealing from you.

Time to say "tchau"
Filth
Politicker
6
Live Filthy or Die Clean
I'm assuming "tchau" means goodbye in portugeese and you aren't just sneezing. If you are, bless you.
Kswee
Contributor
0
Opener/Closer
Yea, I’ve updated my resume and am currently on the hunt for a new opportunity.

The Tchau was a nice touch hahaha
fuzzy
Notable Contributor
12
CMO (Chief Meme Officer)
Leave. There are companies in Orlando desperate for people who can sell to Brazilians. And they’re paying $30-50/hr for basic shit.

I know HERE Technologies is hiring Portuguese right now and they pay very well.

I repeat. LEAVE
poweredbycaffeine
WR Lieutenant
4
☕️
Depends on if they are speaking Euro or South American Portuguese—but I totally support this!
fuzzy
Notable Contributor
6
CMO (Chief Meme Officer)
That’s the best part. Orlando doesn’t care. Because they’re desperate. Some places are settling for Spanish to speak to Brazil lmao
poweredbycaffeine
WR Lieutenant
2
☕️
SHIP IT
Kswee
Contributor
1
Opener/Closer
Wait that’s actually amazing… I’m definitely sending in my resume ASAP.

Hopefully they’re okay with remote since I live in California. Never realized Portuguese was that much in demand.
Thank you so much
alphasales
Politicker
4
Sales Manager
Getting stiffed on comm sucks especially since you've put in the hard yards. The business is being off your back and you deserve fair compensation. 

That being said if you have a paper trail for these instances I would definitely take it higher up the ladder. It seems like you've given whoever is responsible for your comp a few shots at redemption. How upper management reacts will tell you a lot. Doubt you're the only/first person at this org they've done this too. 

Long term I would think about other options employer-wise.  Personally, I would have walked the second time they did it. You never fuck with people's pay. 

Good luck and hope you get this sorted!
CuriousFox
WR Officer
7
🦊
This. Show the facts, emails, etc and get your money. Also you may want to start interviewing asap. 
Sunbunny31
Politicker
2
Sr Sales Executive 🐰
Yeah, it sounds like they're finding excuses to not pay you and basically threatening you on the other end if you take the matter up the ladder.  

While working on the recovery of the money owed to you, I'd be starting a job hunt.    I check my commissions for accuracy, but certainly don't expect to get stiffed or run into any issues if there's been an error.
bandabanda
Tycoon
1
Senior AE Mid Market
Curious and Sunbunny have your back here - take it up the ladder but start looking asap. Unsure what’s going to happen when you do take it a level higher so you need to be prepared.
Kswee
Contributor
1
Opener/Closer
Yea I took it up the ladder to officially get it resolved. Dealt with a ton of excuses and now, from my understanding, I’ll be getting it during the next paycheck. I track everything including leads and closes on an excel sheet so i know how much they owe. Hopefully they actually follow through now.
bandabanda
Tycoon
1
Senior AE Mid Market
I hope they do too. Best of luck to you!
Pachacuti
Politicker
3
They call me Daddy, Sales Daddy
If you feel they aren’t going to make you whole and you’re ready to leave than you can make a complaint to the Labor Board in your State. It’s literally their job to make sure employers pay their employees justly. The cost will be your job in all likelihood.
TennisandSales
Politicker
3
Head Of Sales
for sure need to make more of a big deal about this internally. 

totally unfair for you! 

and i would like to think someone like your self who is bilingual could get a higher comp package somewhere else if they keep stiffing you!
braintank
Politicker
2
Enterprise Account Executive
100% Bilingual B2B salesperson shouldn't be working for minimum wage 
Cafe.con.Leche
Executive
3
SDR
Biggest thing I have learned so far in this space. You are your greatest asset. Protect it. Leave, and don’t look back.
techsales
Politicker
2
Enterprise Account Executive
"Alexa, play 'Leave (Get Out)' by JoJo"
CuriousFox
WR Officer
0
🦊
🎶 JAM 🎶
Nikosuave
Executive
1
Business Development Manager
RUN
Justatitle
Big Shot
1
Account Executive
1 look elsewhere
2 legal counsel would love to look into this and advise you. 
MedDevices
Personal Narrative
1
ADR (Account Development Rep) Sales Representative
If your rates are in writing, and they’re paying you but stiffing you. Get a lawyer and sue them. If they fire you for it, sue them again for unlawful termination. Bleed them dry.
pretengineer
Politicker
1
Head of the crumpets
You are getting stiffed. Get the heck out of there if they aren't willing to hold to their word
Kswee
Contributor
0
Opener/Closer
Sorry for checking in on the post so late, I’ve been busy. But I really appreciate all the advice/help.

Definitely didn’t realize that I was undervaluing my skill set that much.
pretengineer
Politicker
0
Head of the crumpets
Keep your chin up!
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