Strategies for contacting a ghost?

Question

outside of hiring a medium, what can you suggest I do in this scenario:

end of august I was told by champion that "good news, we have budget and you were selected, please send over a contract for us to review and let me know what other next steps are taking place"

I have not heard a single thing from this person since then despite number calls, emails and LinkedIn messages.

-I try calling their number but they don't pick up

-won't reply to emails

-won't reply to linkedin message. it doesn't show that they read it but not everyone has read receipts enabled.

I tried emailing a colleague and also LinkedIn messaged another.

Am I fucked? we've all been ghosted before but I can't recall ever being ghosted this hard after being told it was essentially a done deal. this sales process started back in march.

Accepted Answer

Have your manager give a call off their cell. Often times our prospects don't answer us because they are afraid to give us the real objection/answer.

Answer

I am sure you might have thought of these, but just some tips that I use:

Answer

DAMN this is super frustrating. I would keep looking for other ppl in their department to try and make contact with. maybe have your leadership reach out??

Answer

Wow, that really sucks. That said, it's been a month - maybe they were on a vacation? Had something else come up?

Answer

Maybe he left his job or was let go...try to reach out to his manager or others ...

Answer

have you tried his Contracts/Legal dept? I have been in the situation before that a client's Legal group is holding things up and the client didn't want to respond till legal gave the ok.

Answer

Have someone else call, they likely will answer to a new phone number if they truly are trying to ghost you. Otherwise, a break up email like @Kosta_Konfuciusdescribed is probably best to elicit a response.

Answer

Have a paper contract printed, send it signature required to the ghost. Pay for the tracking so you're notified that it was delivered. Include a cover letter indicating your best phone number and times to call, email address, etc... to set a meeting about next steps. Maybe include a list of next steps and tentative dates in the cover letter.

Old school? Yes.

Need electronic execution of the contract anyway? Sure.

But it will get their attention. Unless it comes back return to sender lol.

Answer

Have you tried contacting someone else in the company?

Answer

.

StringerBell

Strategies for contacting a ghost?

13 comments

StringerBell

Strategies for contacting a ghost?

13 comments

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