buyhighselllow

sales

(Tech-specific) normal to get paid commission after customer pays?

Commissions used to be paid xx days after signed order/proposal came in. Then clawed back if customer doesn't pay etc.

2022, 2023, and 2024 hit and now only getting paid when customer pays.

maybe was just lucky in my old role, but what's the norm these days?

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Pachacuti

Politicker

They call me Daddy, Sales Daddy

In my experience, its very common to get paid only after the customer pays.

Gasty

Notable Contributor

War Room Community Manager

Yup

buyhighselllow

Good Citizen

sales

Thanks!

DungeonsNDemos

Big Shot

Rolling 20's all day

This is what we do and it sucks because implementation can easily slide into additional months because our services team bills by time and labor. They're happy to keep working but it fucks over sales by delaying start dates.

medhardwaredr

Politicker

Director of Sales NA

Hardware you’re not paid until it delivers. Delivers June 20th? Paid last week of July

buyhighselllow

Good Citizen

sales

Thanks!

Sunbunny31

Arsonist

Sr Sales Executive 🐰

It varies. Big company: it was the first of the month a month after the sale. Example: sell on 28 June, get paid 1 Sep. Clawbacks from time to time.
Smaller company: Paid first of month after customer pays (definitely made you pay attention to net-payment terms!). No clawbacks, because money is in hand.
Smaller company: Paid the month after QE. Quarter ends 30 June, you get paid for all Q sales 1 Aug.
Pros and cons to each, but certainly makes you budget properly and not count on a commission check.

jefe

Arsonist

🍁

Succinct breakdown that applies to a lot of situations and most companies.

Basically, @buyhighselllow , it's normal. Even though it kinda sucks.

buyhighselllow

Good Citizen

sales

Thanks for the insight!

saaskicker

Tycoon

Enterprise AE

Yes - the norm.

buyhighselllow

Good Citizen

sales

Got it! Thanks!

HVACexpert

Politicker

sales engineer

Yes

buyhighselllow

Good Citizen

sales

Thanks!

buyhighselllow

Good Citizen

sales

👍

braintank

Politicker

Enterprise Account Executive

I get paid the month after we get PO.

buyhighselllow

Good Citizen

sales

Thanks!

Diablo

Politicker

Sr. AE

Get paid after a month of receiving the order. Paid on the 1st.

oldcloser

Arsonist

💀

Yes

buyhighselllow

Good Citizen

sales

Thanks!

QWhiz

Tycoon

Founding AE / ex-SDR

What'd you prefer? Commission on PO and clawback later? Or commission on customer payment and clawback never?

buyhighselllow

Good Citizen

sales

I’d prefer getting paid when the signed order form/deal comes in since I’m not part of the Ap/delivery team. Of course happy to help, but don’t want my money being delayed because of other people’s incompetence.. right?

CuriousFox

WR Officer

🦊

Yes this ain't anything shady or new ❤🦊

buyhighselllow

Good Citizen

sales

So guess I’ve just been lucky in past roles.

Beans

Big Shot

Enterprise Account Executive

I only get paid after a PO is provided, some times our terms are net 90 etc, so no that would be untenable.

buyhighselllow

Good Citizen

sales

That’s what I’m saying… thought this was the norm, but guess companies rather have the money in the bank before paying their sales teams

TennisandSales

Politicker

Head Of Sales

yeah this is common. especially in tech and in start ups. I think its probably even more common now that companies are more focused on profitability and less focused on growth at all costs.

buyhighselllow

Good Citizen

sales

Thanks!

SerialBiller

Executive

Enterprise Account Executive

In my company, it's an annual bonus! Once a year end of Q2 in arrears 😆

buyhighselllow

Good Citizen

sales

Wow! That sounds terrible, how do you cope? They also have you by the throat; if you leave, you forfeit all that $$

SerialBiller

Executive

Enterprise Account Executive

To be honest, it's the first time I've had this setup but it also gives me some peace of mind not to have to worry about hitting monthly targets as our sales cycle is 9-12 months typically for larger multi year agreements, so it depends what you like I guess .. personally I'm finding it quite relaxing after a lifetime of aggressive, short term goals 😌