What are your thoughts on clawbacks? Should they happen? If so, within what time period? If not, why?
Thoughts on Clawbacks?
3
salesnerd
WR Officer
2
Head of Growth
Yo clawbacks suck.
However they are, at times, a necessary evil. I would always recommend preventing them if you can by setting up a solid sales process that ensures the client understands what they’re buying.
With that said, 90 days is a reasonable clawback window.
However they are, at times, a necessary evil. I would always recommend preventing them if you can by setting up a solid sales process that ensures the client understands what they’re buying.
With that said, 90 days is a reasonable clawback window.
Panda4489
Politicker
1
Head of Some Shit
They should. Easy way to hold an AE accountable for any account they sell.
Exceptions should only be make in extreme circumstances where am AE can prove the lost deal was entirely out of their control.
Exceptions should only be make in extreme circumstances where am AE can prove the lost deal was entirely out of their control.
CadenceCombat
Tycoon
0
Account Executive
I agree with @Panda4489 +1
CaneWolf
Politicker
0
Call me what you want, just sign the damn contract
Yeah, they should. I've also been in situations where I was at risk for clawbacks because finance team members didn't do their jobs properly, which is infuriating. You're accountable for what you sell but collecting payment needs to fall to other people.
AE2SC
Good Citizen
0
Solutions Consultant
100% need to be in place. Had a girl on an SMB team in my office beat quota every month for 4-5 months straight only to have 80-90% of her deals get clawed back because she didn't understand the solution or their needs, maybe she just lied, who knows. It was hilarious, not for the office manager though.
The time period I think is the tough question here, I think that should directly correlate to the sales cycle for sure.
The time period I think is the tough question here, I think that should directly correlate to the sales cycle for sure.
Corpslovechild
Politicker
0
Inbound Sales Manager
Clawbacks suck but it's a part of the sales life.
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6 comments