Top Performer on My Team is Cut Throat - Stolen Closes and Deal Owner Changes.

My start-up keeps getting worst. The top performer who everyone loves is literally so cutthroat. He deleted a deal off my demo-booked excel after it had closed, and put it on his. He also occasionally changes deal owners on HubSpot from our inbound leads which have a higher chance of closing.


No clue what to do about this, but I definitely do not want to work here after my 4 months are up.

๐Ÿ”Ž Prospecting
๐Ÿ‘‘ Sales Strategy
20
Gasty
Notable Contributor
30
War Room Community Manager
If I were you, I'd go to his Manager and make an extremely ridiculous demand.ย 

Like this one:ย  "๐‘ฏ๐’†๐’š ๐‘ฉ๐’๐’›๐’. ๐‘ช๐’‚๐’ ๐’š๐’๐’– ๐’๐’†๐’• ๐’Ž๐’† ๐’Œ๐’๐’๐’˜ ๐’‰๐’๐’˜ ๐’•๐’ ๐’„๐’‰๐’‚๐’๐’ˆ๐’† ๐’…๐’†๐’‚๐’ ๐’๐’˜๐’๐’†๐’“๐’” ๐’๐’ ๐‘ฏ๐’–๐’ƒ๐’”๐’‘๐’๐’• ๐’‡๐’๐’“ ๐’•๐’‰๐’†๐’”๐’† 5 ๐’Š๐’๐’ƒ๐’๐’–๐’๐’… ๐’๐’†๐’‚๐’…๐’”?"

They'd most likely say: "๐™’๐™๐™–๐™ฉ? ๐™’๐™๐™ฎ? ๐˜ฝ๐™ก๐™– ๐˜ฝ๐™ก๐™–"

And you can be like: "๐‘พ๐’†๐’๐’. ๐‘ช๐’–๐’•๐‘ป๐’‰๐’“๐’๐’‚๐’•๐‘จ๐‘ฌ ๐’˜๐’‚๐’” ๐’…๐’๐’Š๐’๐’ˆ ๐’Š๐’•, ๐’”๐’ ๐‘ฐ ๐’•๐’‰๐’๐’–๐’ˆ๐’‰๐’• ๐’Š๐’•'๐’” ๐’‚๐’๐’๐’๐’˜๐’†๐’…"

PS: maintain pokerface
braintank
Politicker
7
Enterprise Account Executive
This is amazing
SalesOctopus
Valued Contributor
6
Enterprise Business Development Representative
Absolutely bring it up to their manager and the last part is important, maintain the poker face you don't want to look like a snitch.ย 
UrAssIsSaaS
Arsonist
4
SaaS Eater
This is the proper approach. Fuck em
jefe
Arsonist
3
๐Ÿ
Damn, love this.
braintank
Politicker
9
Enterprise Account Executive
Not worth stirring up the pot if you'll be gone soon. But in the future just grab a screenshot (there's always a paper trail) and let your manager know. It's their job to fight for you and people who cheat don't last long.
Sunbunny31
Politicker
2
Sr Sales Executive ๐Ÿฐ
Yep.ย  That's what a manager is for.ย  ย ย 
jefe
Arsonist
8
๐Ÿ
You guys have a shared Excel? And that's how you're tracking things instead of HubSpot.

That's confusing to me, but if it's shared does it have revision history? Documenting is key
Salesfordays
6
Vice President of Sales
Tell him to meet you at a local coffee shop and beat the shit out of him in the parking lot
theRad1
Acclaimed Answer
0
Account Executive
Sometimes the old ways are best.
LordBusiness
Politicker
5
Chief Revenue Officer
Karma hits like a bitch, and while it sometimes takes more time than weโ€™d like - it ALWAYS comes around
CuriousFox
WR Officer
4
๐ŸฆŠ
ALWAYS ๐Ÿ’…
EatingPandas
Opinionated
0
AE
Iโ€™m still waiting on a few theiving fucks to get their comeuppance two years laterโ€ฆ
therealmilsch
Executive
0
VP Sales & Deal Flow
yo, sales karma is real and it hurts bad. he'll get what he deserves, but at the same time, definitely follow the top suggestion here.ย 
ThatNewAE
Big Shot
3
Account Executive - Mid enterprise
I have someone who does the exact same. But the only difference is - The manager knows of this, and supports too. Because apparently high potential deals are better with the top performer, than us. We donโ€™t, apparently, handle the leads well.

Itโ€™s not worth confronting. But you can do what @AgastyaAdams suggested. Subtly let them know that this is happening.

Assuming the manager doesnโ€™t know, this should set the record straight.

Assuming the manager knows, you better start packing to go to another startup because things might get muckier.
UrAssIsSaaS
Arsonist
2
SaaS Eater
This is interesting. Its fucked from an AEs perspective but does that AE close at a higher rate than everyone else? Is there a business case for it?ย 

Removing the horrendous morale it creates of course.ย 
ThatNewAE
Big Shot
2
Account Executive - Mid enterprise
Yes, the AE always closes 2x as opposed to others. I do agree that the AE in question is pretty #lethal when it comes to closing. No mercy, kinda. We tend to go soft on accounts that need nurturing, that AE wouldnโ€™t.

But itโ€™s also true on the other hand that they are preferred more for any handover deals. So itโ€™s a mix of both.
Pachacuti
Politicker
2
They call me Daddy, Sales Daddy
document document document
It sucks to have to CYA like that, but you gotta take care of yourself.

cashmachine
Politicker
1
AE (Account Executive)
i would imagine heโ€™s breaking some type of policies, no? thereโ€™s always evidence, consider calling him out. but also if you know youโ€™re leaving really soon, might not be worth the effort
AnchorPoint
Politicker
1
Business Coach
Who is managing the playground??
WenWest15
Valued Contributor
1
Principal Business Development Manager
How is this even a problem. Just move it back to your sheet and tell him to fuck off. And do it publicly. If your sales manager condones this crap, I would absolutely go above them. Can't run a team with one queen bee.


TennisandSales
Politicker
0
Head Of Sales
yeah I would for sure go to your manager and bring it up.ย 
StringerBell
Politicker
0
Account Executive
What
LockdownOperator
Good Citizen
0
Sales Operation
That's not cut throat. That's just being a dick.

There's no salesmenship in cherry picking your leads.
WholesomeGuy95
Good Citizen
0
Area Sales Manager
If your manager condones this then get out of there.ย 
CatMom
Politicker
0
Account Executive
What the actual fuck. Iโ€™d lose my shit! Def take it to the top exactly what @AgastyaAdamsย said!
Kosta_Konfucius
Politicker
0
Sales Rep
How the hell does that happen!!
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