Bit of a challenging contract structure set up last year. They signed for 4-years, but had an opt-out after 1-year. My team and I were all over the account to ensure they're maximizing value and efficiency out of the platform. They more than saw us as a 'need to have' not just a 'nice to have'. Turned into a no-brainer to keep us deployed. They continued on last month for an additional booked 320k over the next 3-years. Looking to expand coverage into new remote sites now as well. Great team effort here to make sure the customer was engaged and seeing value at all times!
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