View on Customer Success

Is Customer Success (non quota-carrying position) sale or consulting/implementation/services?

1
CadenceCombat
Tycoon
2
Account Executive
I mean, it’s certainly closer to implementation than it is to sales but, realistically, it’s neither. That’s why its categorized separately.
salesnerd
WR Officer
1
Head of Growth
It'd be tough for you to convince me that someone who a) doesn't have a quota b) isn't closing deals is in sales.
6

Customer Success?

Question
9
Helps or messes things up
42% Their the best
46% Meh
13% They are the worst next to marketing
48 people voted
3

Customer Success - Does it live with Sales or Delivery?

Question
4