I'm running into leads who SAY they're interested and want quotes, but don't follow through with their end of the bargain.
My company requires that leads open an account. the paperwork is either printed out, completed, and scanned back in or completed and signed through DocuSign. I have about ten leads who haven't done this.
there's that OR they're customers who stopped buying from us and I'm reactivating their accounts (most of the time, the entire application form isn't needed for them). BUT they have me work on and submit quotes and ghost me.
so, how do I say "don't waste my time?" I need people to realize that I'm not going to put in effort if they aren't.
Any advice?
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