This popped in my head thanks to an account I'm working this morning. For context, I work in an upsell role directly with business owners to grow their spend with my company.
You know what really fucking grinds my gears? When previous reps leave notes like this: "Got cell phone from NDM, called and signed up DM. Great convo, excited about product, working to build out account with us" BUT DON'T UPDATE SALESFORCE CONTACTS WITH THE CELL NUMBER AND FULL NAME.
It takes two seconds to hit edit then type in the mobile number and hit save. Now I feel like I'm on a treasure hunt searching through shit call notes to figure out the cell number because all I have is the DM's abbreviated first name to go off of.
You're just a lazy rep and you're probably not one who does more than coast by at best.
So let's hear it savages. What, in your sales career, really Grinds Your Gears?