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What is the best way to handle objections in sales?

πŸ‘‘ Sales Strategy
13
Kinonez
Celebrated Contributor
+9
WR Enthusiast
I would first understand the objection, is it a brush off is it valid? If not explain how you solve their problem.Β 
bamageorge
Celebrated Contributor
+9
International Sales Director
Question for ya... how do you determine if it's a valid brush-offΒ or not?Β 
Kinonez
Celebrated Contributor
+9
WR Enthusiast
Depends on the brush of, Β but for starters the tone, if the brush off makes sense or not.Β 

One clear example is I don’t have time, or going to a meeting, l usually ask them 2 close ended questions then an open one and usually I get them engaged again.Β 
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Justatitle
Politicker
+8
Senior AE
-address itΒ 
- make sure it’s valid
- validate that it’s understandable why they’d have the objection
- explain how you’ve solved for it in the past
- ask if the explanation mitigates their concern.Β 
bamageorge
Celebrated Contributor
+9
International Sales Director
Great advice! Love it!Β 
AlphaCharlie
Politicker
+5
Account executive
Ask two open-ended questions and a close one.Β 
EH20
Politicker
+3
Manager
I remember this approach, never used it much though
EH20
Politicker
+3
Manager
address it head on!
paddy
WR Officer
+10
Account Executive
Well this might sound earth shattering and a little radical but the best way to handle an objection in sales is to politely refute that objection and explain why. I don’t want to spread propaganda here so take what I said with a grain of salt.Β 
GDO
Politicker
+7
BDM
Understand the objection and find a solution.

Most people jump to solution without really understanding the issue.

The best tip for this is LSD :D (Listen Summarise Deepen)
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