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What is your biggest piece of advice for demoing software to a prospect?
first year in an AE position.. would love to hear any advice you guys have.
☁️ Software Tech
🤓 Sales Tech
Deep discovery to see whats relevant- don't feature dump, only show them what matters. I share what I heard from them in regards to an ideal solution and then also ask them if they wanted to add anything prior to the demo.
Mid Market AE
I do this every time. We call it a "what we heard recap" and I think it works really well. This is what you said - is it accurate? Want to add anything? Change anything? No, ok great let's get into it. Saves a lot of time and I think they usually respect that.
Slides are useful for me here (use them sparingly). I pull up a slide where I include: Current Situation, Impact/challenges, and then the ideal solution section. It shows you are listening to them and understand the situation.
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I'm in your shoes as well. I've found that when I tell a story about how this software will change their life for the better, instead of feature/function/benefit selling, then I get a much better response and more interest.
For example, you know a pain point and instead of saying feature "A" solves this problem for you, wrap it up in a story so they're like "Hell ya that's exactly what I'm looking for!"
Good luck in your demos!
Gotta make it relevant to them and I love the idea of doing that with a quick story! Thanks and good luck to you as well!
Be engaging and ask mutual validation questions where you want to hear what they think about what you are showing to them
Bean Juice Drinker | Sales Savant
1) Set mutually agreed-upon expectations of what the demo will cover and what it won't. E.g. this is a demonstration of the product, not an opportunity to test drive the solution for your specific use case.
2) Tailor the demo to the customer's challenges/pain points. Cookie-cutter won't cut it.
3) Treat the demo as an extension of discovery. Show them something, ask them how they can see it working for them. This enables a strong stickiness.
Old School Bravo
Explain why. A demo isnt about how...the clicks and screens, its the why what you are showing is important and what outcomes it accomplishes. Also, always always stop and summarize what you just did in terms of business workflow not technology.
MM Account Executive
it's ok to fuck up the demo - chances are the prospect won't know anyway, just keep your composure re. tone of voice / expressions if on video.
also - every.single.mothafuckin.call - is a discovery call.
Do go too technical unless they ask. Focus on why it solves their issue. Probably at least one of these 3:
- save money
- save time
- mitigate risk
Make it interactive.
Tell Me How You Landed Your Biggest Client! How many calls/emails/meetings did it take? Extra points for a creative selling technique!
AE’s - here’s a very client-centred way to gather information about ‘WHEN’ a decision needs to be made. Doing it this way will help you shorten sales cycles and build trust. Keep in mind - not every question I ask in this example is a perfect fit for every buyer, but should give you a good place
How would you explain the features of a complex piece of software to a prospect who is not as well-versed in technology?
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