The War Room
Discussion
Post

What is your strategy or messaging after someone has ghosted you?

๐Ÿ‘‘ Sales Strategy
2
HarryCaray
Notable Contributor
+14
Regional VP
One line email:ย  "Have you given up on this project?"ย  Read some stuff about how people naturally don't want to answer yes to having given up on something, so you'll likely at least get a response explaining why there's been a delay in them getting back to you.ย ย 
Savagedoge
Big Shot
+11
Account Executive
I love this. Imma test this out today, reaching out to countless prospects who've ghosted in the last couple quarters.
Thanks, @HarryCarayย 
HarryCaray
Notable Contributor
+14
Regional VP
awesome!ย  worked a few times for me
NeildeSaaSTyson
Contributor
+2
Senior Account Executive (MM)
Agreed.ย  Another one-liner of "can you kindly take 2-3 minutes to respond to this thread so we can move forward appropriately" has like a 75% reply rate for me... I was skeptical at first but I usually get something back.ย 
ResearchSeller13
Senior Sales Executive
That's a great point.ย ย 
NeildeSaaSTyson
Contributor
+2
Senior Account Executive (MM)
A little bit more tactful approach I use is something similar to:ย 

"Hi POC,

Any movement here? At this point, it doesn't seem like an organizational priority unless I misunderstood something.
Let me know if it makes sense for us to reconnect to discuss bringing the leadership team in and presenting a business case for buy-in, or if we should table this until it pops back up.
Happy to proceed either way!

Thanks,"


I find if you give them an out and say bad feedback is welcome, you get some insight a decent percentage of the time.ย  Unfortunately its usually bad news, but at least you can go find a new deal and free up mental space!ย 
Goldleader
Good Citizen
Senior Sales Manager
I use something very similar. Get 80-90% response rate. Obviously not always the answer I want, but at least allows me to move on.
goose
Politicker
+12
Sales Executive
Chris Voss - "Have you give up on...?" gets a reply most of the time.
SPT
Fire Starter
+1
AE
I have a prospect who promised to intro us to another team, to set up a 2nd meeting. How do I do the Chris Voss in this scenario? "Have you given up on introducing us?" it sounds pretty harsh that way, like I'm being an A-hole about it.
pinoysalespro
Senior Business Development Manager
This is actually interesting, posted a similar question to this. What is working for you so far??
ResearchSeller13
Senior Sales Executive
If I can't get them on the phone, I would remind the prospect their challenges and pains my solutions solves to stress the importance for a response.ย  But if that doesn't work then I'm at a dead end.
4
For all you mail mergers out there, do you see more success emailing one DM or all DMs on a custom thread? I've noticed that putting all relevant DMs on one campaign that is 100% customized to their business has a much higher response rate (28% meeting sucess)
Discussion
4
Do you see more success emailing one DM or all DMs on a custom thread
Au
+30
sellthemetal , ย  Mjollnir , ย  AugND ย  and 30 people voted
*Voting in this poll no longer yields commission.
50
Is there anything sweeter than seeing a prospect who ghosted you cc'd on an email from their boss?
Discussion
31
26
Strategy for prospects ghosting follow-up calls?
Question
25