and why?
how do you deal with that one?
bonus question: what's the worst objection you've ever gotten?
White
What's the objection you find most difficult to handle?
16
“Fuck off.”
Pretty hard to come back from that one.
Pretty hard to come back from that one.
Let me know when you figure out how to do it
Did you call Logan Roy?
😂
😂😂😂
LOL
Cold call? - “this is my personal cellphone”
On a cold call, discovery call, demo call, pricing call, closing call?
Ideally in all the stages.
The worst objections often come from people who are not sure what they need or what you’re offering. Sometimes due to their ignorance but most often due to you doing a shit job.
Fuck you/off is hard, but when someone tells you how much they want the tool but their budget has been denied. That cuts deep. Real deep.
Fuck you/off is hard, but when someone tells you how much they want the tool but their budget has been denied. That cuts deep. Real deep.
I compare this to dating your dream gal but she won't marry you because you're 5'9 and not 6'2.
How did you know my deepest insecurity? I am 5’9.6 inches!
I’m also a short king.
Nothing like an insult compliment combo.
Nothing like an insult compliment combo.
Assemble the kingdom.
A lot of products and brands have been around my industry for decades. The one objection I hate the most is…
“Yeah I had a problem with that product/brand on a job 20 years ago. So I don’t use them anymore”?
🤦♂️🤔
“Yeah I had a problem with that product/brand on a job 20 years ago. So I don’t use them anymore”?
🤦♂️🤔
Took me a while to properly address "I'm not interested". In the early days I would just take their word and say "ok".
I still do that now, but I used too as well.
I still do that now, but I used too as well.
Love a good Mitch Hedberg reference
the goat eh.
Ones that string you along. Telling you their commitment is right around the corner. 6 months later...still waiting.
Dollars.
Being the most expensive option on the market, especially in the current climate, it's the number one.
Being the most expensive option on the market, especially in the current climate, it's the number one.
For me it's "my brother-in-law, spouse, etc" handles (this) for me. haha.. That's a dead-end conversation. haha..
"That's expensive".
I Start To Talk Value Instead Of Price!
I Start To Talk Value Instead Of Price!
The worst ones? "I don't see the value in your solution" or "our team felt that all the solutions were the same".
Those mean the sales rep didn't convey the message properly - and it stings.
Those mean the sales rep didn't convey the message properly - and it stings.
- cold call, just "No"
- Disco "I just don't think we have the problem"
- Demo "I don't see how this solves my problem"
- Disco "I just don't think we have the problem"
- Demo "I don't see how this solves my problem"
No objection. Just ghosting.
"Hey, I tried your shit. It's doesn't work."
**looks at shit... it legitimately didn't work.
"Yea, the shit didn't work"
**looks at shit... it legitimately didn't work.
"Yea, the shit didn't work"
When they say "it's not something we have a need for right now, we are in research phase and there is no timeline" or something along these lines...
Also "we trialled the product and frankly I wouldn't wipe my dogs arse with it"
Also "we trialled the product and frankly I wouldn't wipe my dogs arse with it"
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