My company can't seem to figure out how to structure our sales/cs/sdr department.
We have 10 AE's, 2 SDR's, 4 Customer success/acct management. Problem is, we aren't generating enough leads, closing enough deals, or retaining clients. Product/market fit is another story for another day, that is the root issue..NOW:
Where do we go from here? What is the optimal department structure.
1:1 Ratio SDR/AE
Hard cutoff to Account management, let them retain and grow.
No one listens to me around here, so that's not what will happen. What's your department look like?