Salesup

Sales Executive

Who gets the sale?

A prospect submits three request forms with three different names and the leads are assigned to three different reps. She proceeds to go through the sales process with all three reps.

A week later she decides to buy. When she buys, she gives a rep her real name and says she was using a fake name. Her real name is a lead assigned to another rep who also had a conversation with her.

Who get's the sale?

Attached poll

The rep who took the Credit Card The rep that was assigned the lead with the correct name and had correspondence The rep with the fake name and who didn't close Split it

*Voting in this poll no longer yields commission.

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🧢 Sales Management

24 comments

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BmajoR

Arsonist

Account Executive

First off, what the fuck is wrong with this person?

Secondly, how do you get fooled into doing business with someone using fake names?

funcoupons

WR Officer

👑

Lol my question exactly...do reps not do any research into their prospects?

NoSuperhero

Politicker

BDR LEAD

I've had a similar situation before and there are some toked out people out there.

Flippinghubs

Opinionated

Account Executive

yeah, idk if i can f with that person

funcoupons

WR Officer

👑

What a stupid situation lol.

idk if the other reps are cool I'd offer to split it. If they were a bunch of wankers and I had the right name/took the payment I'd keep it for myself.

jefe

Arsonist

🍁

^ Right answer ^

RealPatrickBateman

Politicker

🔪Amateur Butcher🔪

Option #5: you Track this Person down Liam Neeson in Taken style and waterboard them until they pay WELL ABOVE market price while also hand writing in blood a letter of recommendation to leadership for your superior customer service skills.
Oh, and you don’t split the deal AT ALL.

Mobi85

Politicker

Regional Sales Manager

What the hell is wrong with people, I would throat punch that prospect if I could thru the phone.

Diablo

Politicker

Sr. AE

This was damn crazy, we look at who the lead got assigned with first and if someone.else from same org signs up, we try to merge. In this case, would surely look at who had the details, correspondance and who got the customer to pay because there was some reason why the prospect went ahead with this rep.

FamilyTruckster

Politicker

Exec Director, Major Accounts

Is this a real story?

Salesup

Valued Contributor

Sales Executive

Yessir.

FattySnacks

Politicker

Senior Account Executive

Tell her to tuck off and take her business elsewhere. 🤷🏻‍♂️

hh456

Celebrated Contributor

sales

Split it amongst all four people involved.

Salesup

Valued Contributor

Sales Executive

There weren’t any added incentives. They all had a shot; they all talked to her. I say give it to the one who closed it. She obviously was influenced more by the one she called to complete the transaction.

Sunbunny31

Politicker

Sr Sales Executive 🐰

I sure to heck hope you are selling a straightforward product and that is the end of your engagement with this person.

jefe

Arsonist

🍁

Seriously. We work way too closely with our clients and do not deal with this kind of messed up BS.

SaaSyBee

Politicker

Founder

This is so upsetting. Why would you even want that person as a customer? They are clearly a monster.

LordOfWar

Tycoon

Blow it up

Jack the price at the last minute as an "admin fee" for fucking with my team like that to cover equal comp for all 3.

The petty side of me would want to review bomb her company and consider reporting them to their boss.

Cristles

Contributor

AE (Account Executive)

Did this person use different strategies to see which rep gave the best deal? If that’s the case I would tell her the price is off the table because she robbed 3 reps of their time. And as @funcoupons says. Split it if the other reps are not dickheads.

heelonthephone

Praised Answer

Inbound Closer

That shit sucks and I’ve been on both ends. It’d really depend on deal size, comp plan, what the product is but best to just let it go to the rep with the correct name and have em buy you a beer

deathbysales

Politicker

Vice President, Sales

People are idiots

pinkiesup

Catalyst

Tell this person to fuck off and that you’re black listing them and their busienss

pinkiesup

Catalyst

Tell this person to fuck off and that you’re black listing them and their business

Mjollnir

Politicker

Account Executive

this is upsetting ugh

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Salesup

Who gets the sale?

Who get's the sale?

24 comments

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