Work from home doesn't mean work 24/7 - Do you agree ?

Lately, SDRs have been requested by some managers to "be available when needed - you work from home it shouldn't be a problem".


Since I did not get the memo and apparently I'm new to this kind of exquisite behavior - Curious to get your thoughts on this. Advice is more than welcome.

๐Ÿ™ Mental Wellness
๐Ÿงข Sales Management
๐Ÿ˜ค Conflict Resolution
37
funcoupons
WR Officer
12
๐Ÿ‘‘
Fuck that. Working hours stay the same regardless of location unless you choose to work outside those hours on your own accord.ย 
Mr.Pickles
Arsonist
3
Sr. Customer Success Manager
100% - I think as long as the result comes into the timeliness, you can handle your time accordinglyย 
InsuranceMan
Good Citizen
7
Head of Operations
I work 24/7.

24 minutes per hour, 7 hours per day.
Mr.Pickles
Arsonist
3
Sr. Customer Success Manager
sounds like the most accurate schedule so far
CuriousFox
WR Officer
6
๐ŸฆŠ
Dangerous. Boundaries need to be set.ย 

If your boss wants to be available or "on call" 24/7 then good for them! That doesn't mean you have to be, unless it was written in your job description or contract.ย 
Mr.Pickles
Arsonist
2
Sr. Customer Success Manager
I agree - how do you deal with that with an abusive manager?
ARRisLife
Politicker
5
Account Executive
GTFO. What kind of bullshit train is that lol.. not even sure what you'd need a bdr for outside of 9-5

If I was told that, I'd be right outta there!
No_ty
Politicker
2
Sales Dir.
choo choo
Mr.Pickles
Arsonist
2
Sr. Customer Success Manager
Agree a 100% - I try my best to let my SDR get early release every 2 weeks
FatVeinyTip
Arsonist
2
Account Exec
Why does the sound of early release get me hornyย 
Mr.Pickles
Arsonist
2
Sr. Customer Success Manager
because it's delicious <3ย 
JDialz
Politicker
4
Chief Operating Officer
Are you salaried or commish?
Mr.Pickles
Arsonist
2
Sr. Customer Success Manager
Both
JDialz
Politicker
3
Chief Operating Officer
I'd tell them to kick rocks
Mr.Pickles
Arsonist
1
Sr. Customer Success Manager
totally
poweredbycaffeine
WR Lieutenant
4
โ˜•๏ธ
I hate them in principle, but this is when a company handbook comes in handy. The last place I worked had a strict "brokers hours" rule where you had to be available 8am-6pm EST M-F. As a member of management that didn't really apply to me, nor should it sometimes, but I made sure to treat my BDR team accordingly.
Mr.Pickles
Arsonist
2
Sr. Customer Success Manager
this is the way - SDRs are the corner stone of the business
Wolfe
Politicker
3
BDR
That's sadist.
Mr.Pickles
Arsonist
2
Sr. Customer Success Manager
sick and sad
Lambda
Tycoon
3
Sales Consultant
I think it depends on the roll and the pay structure, 100% commission you work when you want but that usually means you work when your clients do.... salaried typically this comes with time constraints
Mr.Pickles
Arsonist
2
Sr. Customer Success Manager
absolutely - what kinda grinds my gear is when the structure is not clear enough to allow that line
Sunbunny31
Politicker
3
Sr Sales Executive ๐Ÿฐ
One of the biggest adjustments I had to make when I began working remotely many years ago was to learn that I didn't HAVE to be available all the time.ย  ย It was a choice I could make to run my business (my territory) how I saw fit.ย  If I was in the middle of a key sale or I had a big presentation to prep, I'd work longer.ย  Other quieter days, I might take some down time (oh, who am I kidding, what's "down time" in sales).ย  ย ย 
TBH, the biggest adjustment was for my family:ย  just because I'm here when I'm not on the road does not mean that I'll be doing laundry or vacuuming the living room.ย  I'm working a job for which I get paid, just without the commute.
That said, expecting your BDR/SDR to "be available" around the clock...no.ย  Just no.ย  ย I can't imagine a scenario where that is in any way reasonable.
Mr.Pickles
Arsonist
2
Sr. Customer Success Manager
I think Online doesn't mean Available.ย 
Sunbunny31
Politicker
4
Sr Sales Executive ๐Ÿฐ
I agree with that.ย  I also think that "please be available during working hours" is reasonable as well.ย  ย Just 24/7 - isn't that reserved for trauma surgeons on call and the POTUS?ย  ย It seems overkill for BDR.
Mr.Pickles
Arsonist
2
Sr. Customer Success Manager
hahahah no thanks - I want to live
Beans
Big Shot
3
Enterprise Account Executive
Absolute bullshit.

Standard hours are all that matter.
Mr.Pickles
Arsonist
2
Sr. Customer Success Manager
Amen.ย 
Chep
WR Officer
3
Bitcoin Adoption Specialist
If a prospect wants a meeting outside normal work hours sure because it will generate me commission, but outside that no chance. Luckily, never had any issue with that at my company.
Mr.Pickles
Arsonist
2
Sr. Customer Success Manager
blessed
MMMGood
Celebrated Contributor
2
Senior Account Executive
Thatโ€™s an HR violation waiting to happen.ย 
Mr.Pickles
Arsonist
3
Sr. Customer Success Manager
HR is a cheerleading squad here. Expect the worst hope for the best.ย 
No_ty
Politicker
2
Sales Dir.
Hell no , adhere to your schedule
Mr.Pickles
Arsonist
2
Sr. Customer Success Manager
trying my best
tentativeonthecalendar
Opinionated
2
Account Executive
Sounds like you work for a company that's gonna abuse you for as long as you work for them. Work/life balance is real and you get to clock out when you're done.ย 

Btw, if you quit this job this is a perfect explanation for why you left. No self-respecting company would question why you quit in this situation to look for something better.
Mr.Pickles
Arsonist
3
Sr. Customer Success Manager
so damn true - ppl don't quit companies, they quit abusive bosses.ย 
tentativeonthecalendar
Opinionated
1
Account Executive
Exactly. And damn there are plenty of abusive bosses but luckily there are plenty of humane ones too
Mr.Pickles
Arsonist
1
Sr. Customer Success Manager
absolutely - not everyone is a pain in the neck
EH20
Politicker
2
Manager
Work from home is definitely somewhat 24/7 but not necessarily. In my experience it means more than anything that you are on call. However I never mind answering client's questions or late order because that just means I am filling in more orders. We each seek different work life balance. If I can play XBox and be considered a great sales manager why not do both. Just please don't call me after 6!!
Mr.Pickles
Arsonist
2
Sr. Customer Success Manager
Balance is the keyword here.ย 
RealEstateVeep
Politicker
2
VP of Real Estate
Definitely, I'm at my desk 9-6. I'm responsive to my phone/email from 8-8.
Mr.Pickles
Arsonist
2
Sr. Customer Success Manager
Makes sense
Gyro25
Notorious Answer
2
Account Executive
Why would they? An SDRs job is to make calls. Who are you going to call and expect to pick up after business hours? Your manager sounds like he's trying to justify his job by just making memos and not actually doing any work.ย 
Mr.Pickles
Arsonist
2
Sr. Customer Success Manager
yeah - bambooHR seems to be the solutionย 
SammySandbags
Politicker
2
Account Executive
Almost the complete opposite
Mr.Pickles
Arsonist
2
Sr. Customer Success Manager
almost
TheRealPezDog
Notable Contributor
2
Account Manager
Fuck that shit, when my WORK day is done my DAD WORK begins... SOmeone's gotta cook, clean, and take care of my kids... unless my company wants to do all that shit then by ALL MEANS I WILL CERTAINLY ANSWER MY PHONE FROM THE GOLF COURSE.ย 
Mr.Pickles
Arsonist
3
Sr. Customer Success Manager
legitness
FarmingU
Politicker
2
Account Manager
Mah, it just means working 10/24
Mr.Pickles
Arsonist
2
Sr. Customer Success Manager
yeah... :/
NoSuperhero
Politicker
2
BDR LEAD
100%
Work to life balance is a still a thing you know?
Mr.Pickles
Arsonist
3
Sr. Customer Success Manager
seems like it haha
msp_sales
Opinionated
2
Full Cycle Sales
I recently bought a device called a Timeular, that allows me to track how many hours I'm working in a day. As soon as I hit my goal, I'm done. Phone and email off.
Mr.Pickles
Arsonist
2
Sr. Customer Success Manager
wooooow - that sounds like something everyone in my company could use. *not sponsored*ย 
CharmingSalesGal
Politicker
1
Account Executive
I think this just shows how important it is to stand your ground in a WFH role. Set your schedule on your calendar and stick to it. If you don't have an employer that can respect that, find a new employer lol.
Mr.Pickles
Arsonist
0
Sr. Customer Success Manager
sounds legit
HappyGilmore
Politicker
1
Account Executive
Just cause we work from home doesn't mean we're always available. The job setting changed from office to home, yet the working hours required by someone shouldn't. People need to live their lives outside of work even in WFH to stay sharp and excited about work.
Mr.Pickles
Arsonist
0
Sr. Customer Success Manager
Safe to say: online doesn't mean available.
InQ5WeTrust
Arsonist
1
No marketing, mayo isn't an MQL
That mentality is big yikes.

Had a former manager expect me to clock in early and stay late to show grit and determination.ย 

He'd always be the first one to check out himself though.ย 
looper1010
Celebrated Contributor
1
Solutions Specialist
Poor management choice.ย  This is a huge red flag.ย  There should be a clear boundary between work and personal life.ย ย 
Mr.Pickles
Arsonist
1
Sr. Customer Success Manager
I agree - it's very discouraging when there's not boundariesย 
JesusChrist
Good Citizen
1
Sales Manager
Clock punching 9-5 at home baby.. role out of bed 8:45, grab a quick shower and a coffee. Slam the laptop shut on the hour.
Mr.Pickles
Arsonist
0
Sr. Customer Success Manager
Hot damn! Now that's a cadenceย 
once
Fire Starter
1
Sales Executive
Agree. Your home, the activities with your family is another job, and it can't be interrupted anytime "they" want.
Mr.Pickles
Arsonist
1
Sr. Customer Success Manager
Agree!! I love 1:1 quality time with my wife - cooking and moviesย  <3
MaximumRaizer
Politicker
1
Sales Manager
Fuck that. Working hours stay the same regardless of location unless you choose to work outside those hours on your own accord.ย 
Blackwargreymon
Politicker
1
MDR
If I was told that, I'd be right outta there!
12

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