Partnered with a MAJOR data company that tracks product sales metrics. It's failing miserably and my client wants to back out. So I set up a call with our partner to see if we can troubleshoot. Here's how it went:
Data Provider: "So what was your client expecting in terms of results?"
Me: "Umm...actual results? They were expecting it to perform and it's not. The tracking isn't piping in. We're seeing almost nothing."
Data Provider: "You are aware this data is directional right? It's not intended to be a truth-set.
It's douchery like this that makes clients hate us. WTF? When I get thrown against the ropes I own it. What about you?
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