Hey All, Hopefully someone will be able to help me sort this out before I get a reply from Outreach support.

Now I can be pretty dumb at times, and this might be one of those cases. So if I am, please roast me to hell.

So I have a sequence in Outreach. When I add a new prospect to it, the touch points are like this:

Connection request

Phone call

Email

Where I am having issue is right after the phone call. All my prospects are getting paused automatically and I am not able to un pause them.

I have tried in the prospects profile page, and in the actual sequence paused tab.

Am I missing something here?

I have gone to their help page and googled this, but everything comes back as how to un pause a prospect using the methods I already tried.

Has anyone else experienced this, and if so, how did you fix it?

** Never mind. I am an absolute Moron**

💽 CRM