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๐จโโค๏ธโ๐โ๐จ Customer Care
13
What process you follow for handover of new accounts to Customer Success teams?
Question
โ๏ธ
๐งข
๐จโโค๏ธโ๐โ๐จ
11
17
Members only
Do people read what they sign?
Discussion
โ๏ธ
๐จโโค๏ธโ๐โ๐จ
๐ค
32
Am I letting this hit me a bit too personally?
58%
Yes. Buck up Buttercup, they aren't worth the time or thought
28%
No. It feeling like a personal failure is fairly normal when an account tries to leave
13%
IDGAF. I didn't read this, but wanted points.
89 people voted
14
Members only
ONBOARDING: The death of a company
Advice
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๐
๐จโโค๏ธโ๐โ๐จ
35
8
PMF: What to do if you don't have it
Advice
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๐จโโค๏ธโ๐โ๐จ
๐พ
13
6
Shitty Support Staff
Question
๐จโโค๏ธโ๐โ๐จ
๐บ
๐ก
11
12
All the accounts you told โThe offer is valid only till the quarter-endโ and did not turn up.
Question
๐ท
๐ง
๐จโโค๏ธโ๐โ๐จ
16
9
Quarterly Business Reviews (Customer Facing)
Question
๐
๐จโโค๏ธโ๐โ๐จ
๐ณ
6
What makes a QBR great? (Customer Facing)
32 people voted
16
Members only
Bravado newb has some shit to say about Bravado *Updated*
Discussion
๐น
๐จโโค๏ธโ๐โ๐จ
35
8
Prospect asks for client referenceโฆ
Discussion
๐จโโค๏ธโ๐โ๐จ
๐
๐
11
9
What's your Sales organization structure?
Discussion
๐จโโค๏ธโ๐โ๐จ
๐ข
8
16
Client swag - Metaverse
Discussion
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๐
๐จโโค๏ธโ๐โ๐จ
12
7
Sales Dev Best practices in ANZ (Australia, New Zealand)?
Question
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๐จโโค๏ธโ๐โ๐จ
๐จโ๐พ
11
5
Downloaded the app but didn't get any commission...
Question
๐ฑ
๐จโโค๏ธโ๐โ๐จ
13
19
Members only
Welcome Ben!
Question
๐จโโค๏ธโ๐โ๐จ
โ๏ธ
๐ค
40
5
New Here! CSM has infiltrated the Death Star. I come in peace.
Discussion
โ๏ธ
๐ค
๐จโโค๏ธโ๐โ๐จ
8
24
Members only
Lend your favorite CS pro some sugar, they are your neighbor!
Official
๐น
๐จโโค๏ธโ๐โ๐จ
โฅ๏ธ
17
12
What does Linkedin's Sales Navigator do with the high subscription fee they receive from the users?
Question
๐จโโค๏ธโ๐โ๐จ
๐
๐น
13
Sales Navigator
38%
happy yay!
62%
there isn't much alternative so nay!
76 people voted
20
Members only
Email Missteps
Question
๐
๐จโโค๏ธโ๐โ๐จ
๐
20
Email Response style
32%
Apologetic - "Sorry I suck at my job."
53%
Humorous - "Give me a second chance, I'll be better I swear."
15%
Give up - "A good cry in bed always soothes the soul."
81 people voted
4
Account plan template
Question
๐ง
๐จโโค๏ธโ๐โ๐จ
โ๏ธ
8
13
Favorite gift to send to Enterprise customers
Discussion
๐
๐จโโค๏ธโ๐โ๐จ
๐
15
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