*This post was created on behalf of one of Bravado’s clients.
Our client is a real estate platform that provides various services and resources for home buyers, sellers, renters, and real estate professionals. They offers a comprehensive database of property listings, including homes for sale, rent, and vacation properties, as well as information on neighborhoods, schools, and local amenities. Our client also provides tools and resources for home valuation, mortgage calculation, and home improvement projects.
The company aims to simplify the process of buying, selling, and renting properties by offering a user-friendly platform that connects consumers with relevant listings and resources. The company strives to empower individuals to make informed decisions about their housing needs by providing access to accurate and up-to-date information about the real estate market.
Location: United States of America (ONSITE ONLY - In-Office in Richmond, VA.)
Relocation assistance will be provided.
At this role, you will:
- Identify potential clients and generate leads through various channels, including cold calling, email outreach, networking events, and social media platforms. Research target markets and industries to identify opportunities for new business.
- Reach out to prospects to introduce client's products and services, and establish initial contact. Build rapport with clients through effective communication, active listening, and understanding their needs and pain points.
- Develop a deep understanding of client's products, features, and value proposition. Deliver engaging sales presentations and product demonstrations to prospects, highlighting key benefits and addressing client concerns.
- Manage and update the sales pipeline using CRM software to track leads, opportunities, and client interactions. Follow up with leads and prospects in a timely manner to move them through the sales process and achieve sales targets.
- Work closely with the sales team, Sales Director, and other stakeholders to support sales initiatives, share best practices, and contribute to the achievement of team goals. Collaborate on strategies to penetrate new markets and expand the client base.
- Provide exceptional customer service to existing clients, addressing inquiries, resolving issues, and ensuring client satisfaction. Serve as a trusted advisor to clients, offering guidance and support throughout the sales process and beyond.
- Stay informed about industry trends, market developments, and competitor activities. Conduct market research and analysis to identify emerging opportunities, potential challenges, and areas for growth.
- Stay abreast of product updates, sales techniques, and industry best practices through training sessions, workshops, and self-study. Continuously improve sales skills, product knowledge, and professional development to enhance performance and achieve career growth.
- Set clear sales targets and objectives in alignment with company goals. Monitor and track personal sales performance metrics, including lead conversion rates, sales volume, and revenue generation, and take proactive measures to meet or exceed targets.
- Adhere to company policies, procedures, and ethical standards in all sales activities and interactions. Maintain confidentiality of client information and ensure compliance with relevant regulations and guidelines.
Minimum Requirements:
- Some level of sales experience, either in a formal role or through relevant internships, is preferred. This experience could be in retail sales, customer service, telemarketing, real estate or any other field that involves interacting with customers and selling products or services.
- Strong verbal and written communication skills are essential for effectively engaging with customers, presenting products or services, and building rapport. The ability to articulate ideas clearly and persuasively is crucial in a sales role.
- A customer-focused mindset with the ability to understand and address customer needs, concerns, and objections. Demonstrated skills in providing exceptional customer service and building positive relationships with clients.
- Proficiency in basic computer applications such as email, word processing, and spreadsheet software. Familiarity with CRM software or sales tools may be beneficial but not always required, as training can be provided.
- A proactive and self-motivated attitude with the ability to work independently and take initiative. Sales Associates should be driven to meet and exceed sales targets, even in a fast-paced and dynamic environment.
- The ability to collaborate effectively with colleagues, Sales Directors, and other stakeholders to achieve common goals. A willingness to contribute ideas, share knowledge, and support team members is essential for success in a sales team.
- The capacity to adapt to changing priorities, customer preferences, and market dynamics. Flexibility and resilience in handling rejection, overcoming obstacles, and learning from setbacks are important qualities for Sales Associates.
- High standards of integrity, professionalism, and ethical conduct in all sales activities and interactions. Sales Associates should adhere to company policies, procedures, and guidelines, maintaining confidentiality and respecting customer privacy.
- A willingness to learn new sales techniques, product knowledge, and industry trends to continuously improve performance and achieve career growth. Openness to feedback and a commitment to personal development are valuable attributes in a Sales Associate role.
- A college degree is beneficial, it may not always be required for a Sales Associate role. However, possessing a high school diploma or equivalent education is typically necessary.
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