Easy Peasy Lemon Squeezy - In the talks for something much larger and more complex when they mention they wish they could do "X". Oh, we absolutely can do "X" been doing "X" for millennium. Sent screen shots (no need for live demo on this one) and paperwork and blamo!. Another small potatoes deal before quarter end. But hey, 1 time fee of $250 and $50/month adds up if they stay with you for 15 years. At the very least it keeps the "what do you even do here" light off me - I just slated the standard 24month for the WinWire purposes.
Basic stuff but just proves how important it is to stay on top of existing customers. These guys have been with us for like 7 years and no one thought to just talk with them on a regular basis. We'll see how the bigger deal comes in Q4.
34 comments