This deal started off as a cancellation of partial services. We spoke through their though process and as per our 60 day cancellation, gave them a shot to try to perform the duties in-house. Well... they didn't do any of it themselves and it immediately fell back to my team.
I took this as an opportunity to add on a different layer of service in addition to saving the established services as well.
It could lead into increasing the entire portfolio's services as well. So sitting tight here.
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