I broke my promise of posting each chapter's notes each week. In words of a Sales Ops leader, it was due to Process issues and Prioritization problems.
Nonetheless, I finally found time to complete Chapter 3 notes this week. For WR Newbies and / or savages who might have missed the past threads:
Hope these are useful to ya' all.
Chapter 3: Don't Feel Their Pain. Label Them.
Cheers!
-G
20 comments