Armageddon profile picture
Armageddon profile picture

Armageddon

Enterprise Account Executive

Opinionated
Executive
Valued Contributor
+7

Hats on customer facing calls?

I sometimes wear a hat on zoom calls but as I've moved up market, I'm starting to wonder if I should get on a more reliable haircut cadence and keep it well groomed for every customer facing call. I never wear a hat in an executive meeting.. 

let's hear it WR, should I ditch the hat or am I over thinking it? 
🧠 Advice
21

22 comments

Sort by:
jefe
Arsonist
9
🍁
I'm firmly in the 'No' camp.

https://bravado.co/war-room/posts/do-you-would-you-wear-a-hat-on-a-video-call-with-a-prospect
sketchysales
Politicker
6
Sales Manager
Ditch the hat. Comes across as unprofessional and like you dont really care.
detectivegibbles
Politicker
5
Sales Director
Depends on relationship…established customer you text with and send Christmas cards? I’m wearing a hat during any discussion.

New customer? No hat but I’ll still be my authentic self.
J.J.McLure
Politicker
4
Owner at *redacted*
Is it a company branded hat?

It’s usually better to err on the side of being “over dressed” nobody will fault you for not wearing a hat, but it would suck to lose a deal because of a hat
CuriousFox
WR Officer
4
🦊
What kind of hat? Ball cap or fedora?
Sunbunny31
Politicker
4
Sr Sales Executive 🐰
Or the SALES HAT!
CuriousFox
WR Officer
3
🦊
SALES. HAT.
oldcloser
Arsonist
2
💀
I’m 2 for 2 since receiving the Sales Hat. It’s pure magic.
4
Founding BDR
Company hat is the only exception imo.
Justatitle
Big Shot
4
Account Executive
Firm no. here is why.
The people that don't care about a hat or not will continue not to care.
The one's that do will make judgements and paint you in a light.
Net: It benefits more not to do it.
Thank you for coming to my ted talk
Sunbunny31
Politicker
2
Sr Sales Executive 🐰
Summarized perfectly.
poweredbycaffeine
WR Lieutenant
3
☕️
You’re probably over thinking it, but read your ICP.
HVACexpert
Politicker
3
sales engineer
Formal Customer facing? No hat. Informal customer meeting? Hat ok. Internal standard meetings? Hats ok. Meeting with executive team? No hat.
DataCorrupter
Politicker
3
Account Executive
Ditch the hat. It says I don't care all that much.
Kosta_Konfucius
Politicker
2
Sales Rep
Company hat works
antiASKHOLE
Tycoon
2
Bravado's Resident Asshole
That's a no from me.
Fenderbaum
Politicker
2
Retired Choirboy🪕
Keep it simple, no hat.
FinanceEngineer
Politicker
2
Sr Director, sales and partnerships
If you are pitching to devs or coders - perfectly fine. If you are pitching to anyone else - comb that hair or shave it off.
Pachacuti
Politicker
1
They call me Daddy, Sales Daddy
you should always project a professional appearance.
wolfofmiami
Opinionated
1
🐺
Maybe just do a backwards hat. Depends on what you’re selling to and pitching to, you’re pitching to blue collar guys I don’t think it matters, if it’s professionals, look professional
pirate
Big Shot
0
🦜☠️ Account Executive
Depends on the hat. I don't mind if it all looks good personally
spiderham5
Catalyst
0
Account Executive
Personally for me, any customer call, I’m ditching the hat. Internal meetings, y’all are getting a messy hair/hat combo.

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