This deal was competitive with two other vendors. One vendor (biggest in our space) was actually winning over me, until the sales experience that they were providing was becoming super inconsistent. They started off really strong bringing their C-levels into early discovery calls with the client, while I brought my execs in later in the process (I don't regret that - no use in using up CEO's time on discovery, imo). Was texting my MPOC literally every day keeping a pulse on the deal. We truly do have differentiators that the other vendor doesn't, but their name was more widely recognized. In the end, I sold a multi-year deal that we can 110% deliver on, no crazy customizations, and no empty promises.
23
19 comments