I've subscribed to a couple of AI SDR services and they've done more harm than good. So I thought "no way can we have bots for AEs." But, now I may be worried after seeing this. Apologies if the link doesn't work. See post below

Adam's post:

In the last 48 hours, our AI sales rep has handled 80 prospects, delivered 19 demos, sent 6 people SOC2 docs, and gave custom pricing to 2 enterprise accounts. Here’s how our first AI sales motion works:

Last week we downsized RB2B ($5.5m ARR) from 5 to 3 FTE.

One of the roles we eliminated was an Account Executive.

Why? Because our “sales-assisted PLG” turned out to just be PLG.

Meanwhile, a year ago we made an early bet on Fin.

I wanted RB2B to be a huge free offer, but I was terrified of the support burden.

Fin wasn’t great a year ago. It was answering things incorrectly, humans had to get involved over 75% of the time.

Over time, Robb has willed it to resolving over 70% of tickets correctly, with no human intervention, declared by the user!

That is bananas!

———

Ok, finally an AI that can replace AEs?

How much do you rely on AI?