C
C

climberofladders

SDR

Contributor
Fire Starter

A whole new world

hi guys I got a new job!!! 
but instead of selling to sales VPs and CROs im selling to the heads of customer service- does any have any advice that can help my understand what approach to take or tips that have helped them be successful with similar prospects 
🔎 Prospecting
👑 Sales Strategy
☁️ Software Tech
8

10 comments

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TennisandSales
Politicker
4
Head Of Sales
talk to the most successful SDRs at your current company they will have the best advice, at least initially 
E_Money
Big Shot
3
💰
This! We don't have enough context to really give you any sort of valuable advice, but there are successful people within your company that are already crushing it and you can learn from them.

And if there aren't successful people to learn from... then good luck lol
FoodForSales
Politicker
2
AE
Have you read up on latest Customer Service trends?  What materials has your own company produced?  In addition to talking to the sales people, having a talk with your own Customer Service leader(s) would be a good place to start.
Pachacuti
Politicker
2
They call me Daddy, Sales Daddy
I call on CS heads often, sans SDR. The big thing right now is talking about The Customer Experience and Journey.
Sunbunny31
Politicker
1
Sr Sales Executive 🐰
Congratulations!   What are you selling to them?
Diablo
Politicker
1
Sr. AE
Unfortunately I don't have any insights as never sold to them but congrats on the new gig 
SirCloseAlot23
Politicker
1
Business Development
No insight. But congrats
climberofladders
Contributor
0
SDR
Thank you!
CuriousFox
WR Officer
0
🦊
Congrats on your new gig.
DungeonsNDemos
Big Shot
0
Rolling 20's all day
Congrats! Does your company train you on value prop for CS leaders? You should know:
-why your customers buy
-what your product does for them (results, not features)
-how do they use your product to succeed

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