DC BS

Anyone has a problem disconnecting the calls on your end once the meeting or the call you have is over with your prospects!

As today, I've been in a sh** meeting with my manager that was a helluva nightmare.

Him: Hey man, you're signing a warning+3 days deduction.

Me: There must be something wrong what happened?

Him:You have a high ratio of disconnected calls among the team.

Me: I would never disconnect a call with a customer unless, the conversation is over,did you listen to any of the calls that detected any behavior of releasing calls internationally before the conv is up?

Him:No, but you shouldn't have disconnected any calls from your side unless the prospects are hanging up on their end.

Me:I was just trying to save AHT and to avoid dead air if they forgot to hung up.

Him:Won't matter, we ain't allowed to disconnect calls for any reason as it may lead to termination as a sign of abuse, thank you for your time.

Me: W..., Thanks.

WTH!