and no, it was not lead by me. To set the scene, I sell a complicated product with a lot of partner solutions in the mix.
Partner demo. Simple add on. Junior SC starts with saying - here is a list of times when this product does not work. The sales rep turns out to be a BDR. Prospect asks if their company is public or private, rep responds with "what do you mean?!". Senior SC trying to save the day but is feisty and interrupts the prospect all the time. What should have taken 30 min takes 1h 20 min. My prospect is wondering what they are seeing. SO AM I. The SC doesn’t even show the main part of the product.
After the call, the BDR disappears and is nowhere to be found. SC sends a "thank you for your time" email 5h later without any answers to their questions. SC is now the rep - sends the wrong pricing. I flag it and he says - wait, is thaaaaaat how our pricing works.
Am I losing my mind or is this not ok? Any demo horror stories anyone? Make me feel better.
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