salesboi22

Head of Growth

I hate Salesforce

That's all I'm here to say. I've used it at 3 different companies and it's always been different but equally terrible and crazy expensive. I get it's a database and can do anything. But man I prefer Hubspot or Pipedrive sooooo much more. That's it, just wanted to talk some shit and get that off my chest.

🤓 Sales Tech

💽 CRM

25 comments

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CuriousFox

WR Officer

🦊

It's your admins that make it a break it. 🤷‍♀️

salesboi22

Politicker

Head of Growth

Agreed, but you need so many more admins than other really good CRMs and from what I've experienced the average SFDC admin isn't good enough to make it work well.

poweredbycaffeine

WR Lieutenant

☕️

HubSpot is really fucking around with me this week and I might talk to the House or Marc just to see how much more pain I can inflict on myself.

CuriousFox

WR Officer

🦊

Tried posting a pic but it's broken. 🦐

paddy

WR Officer

Director of Business Development

Ohana

CuriousFox

WR Officer

🦊

Ohana scaling towers 👀

funcoupons

WR Officer

👑

Shit was wild. Watching that guy scale like it was nothing made my heart race almost faster than when @paddy watches me shower.

BitcoinAddict

Opinionated

E_Money

Big Shot

💰

All depends on how it is set up. Some companies I have worked for have been great and other instances have been complete dumpster fires. Got to keep that shit organized.

goldenlazard

Politicker

Senior SDR

I thought I was autistic, but then I started using Salesforce and realised I’m DEFINITELY autistic. Man I took to it like a duck to water. Literally in my third week using it I was able to do stuff my sales manager couldn’t (and he had over a decades experience using it)

But since I want to actually add something:

Salesforce when used properly is extremely powerful. Problem is too many businesses don’t know how to actually use it, which is bonkers considering a business will spend at least 5 figures on it.

My recommendation is either spend a couple hours doing trailheads (boring), or look at salesforce tools like dolly.ai etc that are designed to make it more user friendly.

If you invest even a little time into understanding salesforce, it will pay dividends.

Ps: I have never used dooly.ai, I think corp shilled it in one of his insta posts a while back.

MartyFr

Contributor

Account Executive

I like that answer! Thanks for clarifying.

SaaSam

Politicker

Account Executive

I had a manager once that described it as being akin to having a house with an attached garage but needing to go through the backyard to access it.

fuzzy

Notable Contributor

CMO (Chief Meme Officer)

I love Salesforce. I have a SF backpack, hoodie, and more. It can be a wonderful thing if implemented properly with actual product roadmapping and foresight.

I want nothing more than to nuke the whole damn thing at my current company due to the absolute dumpster fire the “admin” left it in.

CuriousFox

WR Officer

🦊

I feel heard. ❤

Mr.Pickles

Arsonist

Sr. Customer Success Manager

It's far from being user-friendly.

andrea

Valued Contributor

Global Head of Partnerships

At some point I wanted to stop being a sales how much I hated SFDC.

Hubspot saved my career.

Pachacuti

Politicker

They call me Daddy, Sales Daddy

Amen. SF is a bottomless money pit and usually unusable.

MartyFr

Contributor

Account Executive

That is very dumb to say

Pachacuti

Politicker

They call me Daddy, Sales Daddy

why? You have 10+ years of using various versions of SF in different companies and have seen just how much money Mngt throws at it and how little of a return they receive? Or do you just work for SF and want to try to defend them.

MartyFr

Contributor

Account Executive

Salesforce is a tool like any other tool. I've seen both very bad and very good implementations of SugarCRM, Netsuite, Hubspot, Salesforce, SAP or whatever CRM platform you want to refer to. What matters the most is how you set this up and how you drive change and adoption.
Buying a CRM and running a bad implementation / change strategy is like going to the gym to do just push ups. It's useless.
The CRM is what you make of it and yes, most of the time management is responsible for bad practices. Salesforce can be good or bad depending of what you make of it. Not to mention users that have no clue how to use it. Would you drive a plane without licence? Probably not. Still, plane, correctly used, are awesome tools to go from A to B.
My point is: Most of the time, the problem is not the tool, it's how you use it.

Justatitle

Big Shot

Account Executive

SFDC is cumbersome and if you don’t have a great sales-ops team that has set up your insurance it can be a real nightmare.

SADNESSLieutenant

Politicker

Officer of ♥️

SFDC can suck, get lean data, and trainyourself on salesforce trailhead, I found that to make it a powerhouse for me

goldenlazard

Politicker

Senior SDR

Yeah, if you don’t know how to leverage it it’s worse than useless. But if you understand how to use it well then it’s extremely powerful. I’m trying to convince my SED to pay for my admin certs even tho I’m an SDR. Little does he know it’s my sales exit strategy/plan b.

SADNESSLieutenant

Politicker

Officer of ♥️

lol, yeah exactly, salesforce admins make a grip huh?

andrewwmillerr

Personal Narrative

-1

Dont just talk shit... do something about it...

Download Dooly or ScratchPad.

Of course, don't be like me and download it first. Get the green light from your SF admin and IT. But you will be fine.

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