I can be called greedy and ungrateful for saying it, but with this deal I have mixed feelings.
Our first meeting was in March and it went quite well since the client was familiar with our services. We were set to (what looked like) an easy win. We were to provide 2 engineers which quickly changed to 3 and a tester, with potential of two similar teams like the first one within two-three years of the cooperation.
But first, the client needed to find a Product Manager around whom he will build a team. No problem - two months of a standstill but we were regularly in touch, therefore my fear this deal will fall through was insignificant.
What I didn't expect was that my Sales management will decide to change our rates soon after the intro call. It took them a few months (which was a separate problem) and the resulting increase was merciless, both for the clients and for us - AEs trying to explain the new rates.
In the end, what was supposed to be a 4-man team became a 2-man team. And even then we had to adjust the rates to the client's limited budget.
I know - a win's a win. And who knows? Maybe if we raised our rates quicker then the client would turn away? I shouldn't focus on the negatives. What matters is that this deal brought me closer to meeting the quota for the year. Let's celebrate :)
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